Any reason why my gaming traffic gets deprioritised?

breakat
Posts: 13

« on 03/11/2009, 20:07 »

Hi,

My gaming traffic to world of warcraft keeps getting put on 0x80 and im wondering if there is a reason for it? I'll put a ticket in (3 now), and include the wireshark capture. Next evening it's fine for an hour or so but then get's put back on 0x80.

It's annoying as i hate to play it on that level of ping (in fact i dont), but by the time it's sorted and ive checked it it's the following evening, so keeping my traffic on platinum would be great.

Any ideas?

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KaotiK
Posts: 86

« Reply #1 on 03/11/2009, 20:16 »

Mines the same, but isnt it due to the problems plusnet are ahving atm? not sure

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Gus
Posts: 1349

« Reply #2 on 03/11/2009, 21:04 »

It takes more than a day for them to fix any traffic in the wrong queue, e.g. report it on A Monday and expect it fixed by the following Monday as they do job lots. So give them a week and then follow up with a reminder.

Currently On: Unlimited 12 month contract Aug 2009-10

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Mand
Plusnet Staff
Posts: 3327
You live and learn. At any rate, you live.

« Reply #3 on 04/11/2009, 14:41 »

There's always likely to be some UDP traffic in Gold. Most of the time you won't notice this (as the difference between Titanium and Gold is not so noticeable).

Worth keeping the ticket open and adding the captures though, as they will help us improve the gaming experience across the board.

Regards, Mand Beckett
Plusnet Comms Team
The UserGroup Forums
Got a fault? This may help to explain.

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breakat
Posts: 13

« Reply #4 on 04/11/2009, 14:49 »

I see. Well, without wishing to sound argumentative there's a huge difference between gold and platinum on my line. Platinum <100 ms, gold >300 ms. I just checked it now and it's gone back to platinum, here's to hoping it stays that way if i play tonight Wink

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ASBO DOG
Bright Spark
Posts: 3670
Monk or Mugger?

« Reply #5 on 04/11/2009, 15:16 »

gaming is titanium Wink

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breakat
Posts: 13

« Reply #6 on 04/11/2009, 16:28 »

My bad, i meant titanium... too many shinies confusing me Roll Eyes

« Last Edit: 04/11/2009, 16:32 by breakat »

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Acoden
Posts: 1

« Reply #7 on 19/11/2009, 10:47 »

Hi

Is there a thread that shows how you can get this traffic information in the first place?

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ASBO DOG
Bright Spark
Posts: 3670
Monk or Mugger?

« Reply #8 on 19/11/2009, 10:49 »

how do you mean? http://www.plus.net/suppo...eshooting/wireshark.shtml

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Oldjim
Forum Moderator
Posts: 8593

« Reply #9 on 19/11/2009, 10:50 »

Alternativelly use this tool which is easier to follow as long as you remember that the 0x00 classification is upstream traffic http://forums.thinkbroadb...-each-queue-find-out.html

Jurassic Coast
Dorset Area Ramblers
Jim

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Any reason why my gaming traffic gets deprioritised?

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