webmail would not open messages while I was in Paris

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webmail would not open messages while I was in Paris

grannysyb
Posts: 3

« on 30/10/2009, 10:07 »

I could get into my webmail and see the list of messages but when I tried to open one the site shut down. Very frustrating!

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Jameseh
Plusnet Staff
Posts: 18368
Napier for England!

« Reply #1 on 30/10/2009, 10:43 »

Hi there,

It sounds like a problem being caused by the machine that you were trying to use there.

That sort of behaviour certainly shouldn't happen.

James Bailey

Plusnet New Recruits and Advisor Graduation Lead
Service Status || RSS

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jelv
Bright Spark
Posts: 10621

« Reply #2 on 30/10/2009, 14:31 »

Did you get an error "You must be logged in to access this page."? If so I'm pretty sure that the PC you were using was blocking cookies.

jelv
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grannysyb
Posts: 3

« Reply #3 on 02/11/2009, 16:03 »

Thanks - never thought of that! If I try from an internet cafe would that have been better? I was at a friend's house

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Chris
Plusnet Staff
Posts: 4911

« Reply #4 on 02/11/2009, 16:37 »

It's worth a try next time. There shouldn't be any other reason you couldn't view your emails.

Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email

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