Browsing through treacle again
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Browsing through treacle again
25-09-2009 8:57 PM
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over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 40 ms 39 ms 39 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * 2941 ms 212.58.238.149
7 40 ms 39 ms 38 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
C:\Users\James>tracert 212.159.13.50
Tracing route to pth-cdns02.plus.net [212.159.13.50]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 51 ms 47 ms 44 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 1486 ms 43 ms 39 ms pth-cdns02.plus.net [212.159.13.50]
Trace complete.
Re: Browsing through treacle again
25-09-2009 9:05 PM
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Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 43 ms 43 ms 42 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 220 ms 112 ms 52 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
4 48 ms 46 ms 47 ms vl23.thn-gw2.plus.net [212.159.4.20]
5 43 ms 46 ms 43 ms rt0.thdo.bbc.co.uk [212.58.239.25]
6 39 ms 40 ms 41 ms 212.58.238.149
7 39 ms 39 ms 40 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
Re: Browsing through treacle again
25-09-2009 9:13 PM
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It's been bad all evening - since around 1900 anyway and I just about managed to get this tracert
Quote 1 9 ms 192.168.1.1 Router-adsl
2 19 ms 195.166.128.72 lo0-plusnet.pte-ag2.plus.net
3 * * no response * - - -
4 1931 ms 212.159.1.102 te2-4.pte-gw2.plus.net
5 29 ms 212.159.1.92 92.core.plus.net
6 35 ms 212.159.1.146 fhw-lb04.plus.net
7 * * no response * - - -
8 * * no response * - - -
9 * * no response * - - -
10 1491 ms 212.159.9.2 plus.net
before it ground to a complete halt about 1/2 hour ago. I had no data transfer whatsoever to anywhere at all for around 10/15 mins followed by several minutes of sometimes it sort-of works sometimes it doesn't. It's working again at the mo but v...e...r...y.......s...l...o...w...l...y so am posting this real quick in case it all goes totally t*tsup again real soon !!
PS: Same gateway as you it would appear so maybe a reboot is called for
PPS: May or may not be related but eBay in particular has been virtually unusable every evening this week 1900-2300 (ish) as well but fine during the day and reasonably OK during the night. V.strange.
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
Re: Browsing through treacle again
26-09-2009 11:26 AM
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Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 26 ms 27 ms 25 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 126 ms 44 ms 34 ms vl604.thn-gw1.plus.net [84.92.4.169]
4 190 ms 208 ms 214 ms te2-3.thn-gw2.plus.net [212.159.1.58]
5 200 ms 141 ms 59 ms vl23.pte-gw2.plus.net [212.159.4.28]
6 32 ms 35 ms 32 ms 92.core.plus.net [212.159.1.92]
7 59 ms 46 ms 31 ms fhw-lb04.plus.net [212.159.1.146]
8 1058 ms 30 ms 31 ms portal.plus.net [212.159.9.2]
Trace complete.
Several odd times over the last couple of days it's been very sluggish, but not consistently enough for me to report it
This morning so far, my RSS Plusnet Service Status feed has failed to load as well.
Speeds seem to be back to normal again at present, though.
Re: Browsing through treacle again
28-09-2009 9:16 PM
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Quote C:\Users\James>tracert 212.159.6.211
Tracing route to ptn-games01-if1.games.plus.net [212.159.6.211]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 46 ms 48 ms 48 ms lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]
3 174 ms 208 ms 108 ms gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
4 40 ms 37 ms 41 ms te2-2.thn-gw2.plus.net [212.159.0.190]
5 54 ms 52 ms 53 ms te2-3.thn-gw1.plus.net [212.159.1.57]
6 138 ms 48 ms 39 ms ae0-102.ptn-gw01.plus.net [212.159.1.53]
7 39 ms 40 ms 40 ms ptn-games01-if1.games.plus.net [212.159.6.211]
Trace complete.
Re: Browsing through treacle again
29-09-2009 10:02 AM
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Evening performance is pretty dire. DNS frequently taking a dogs age to respond, a number of several minute periods of no data transfer whatsoever, generally slow and unresponsive browsing for perhaps the majority of the time (although by no means all of the time), intermittent problems accessing mail, ftp and PN home page, PN homepages apparently not reliably accessible from other networks either and now I find that webspace logfiles don't appear to have been generated overnight for yesterday as well
Is this a BW or internal routing style problem or is something somewhere perhaps about to go completely t*tsup fairly soon ?
Absolutely no changes here: same connection, same gateway and same settings (incl DNS) as I've been using for several weeks if not months now. No exchange, line or router problems either, everything is just fine at this end but the service is becoming next to useless at peak(ish) times. I'm on pte-ag2 and using 212.159.13.49/50 as usual for DNS.
Everything is mostly fine right now, as it was yesterday daytime, but I expect that come tonight it will be more than a bit of a challenge to do anything remotely useful again.
B T Plusnet, a bit kinda like P T Barnum ...
... but quite often appears to feature more clowns
Re: Browsing through treacle again
29-09-2009 10:20 AM
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Look at the amount of capacity we've added in the last 6-8 weeks. We've added 5 or 6 additional 155Mbps segments and I believe another one is going in next week.
I'll make sure that the DNS concerns are raised in the daily meeting today.
Re: Browsing through treacle again
29-09-2009 10:35 AM
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Re: Browsing through treacle again
29-09-2009 10:48 AM
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i was trying to stream the following video early hours of this morning and it just kept buffering
http://www.thesun.co.uk/sol/homepage/news/campaigns/our_boys/2659323/BUNGLING-Defence-Secretary-Bob-...
Regards Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Browsing through treacle again
29-09-2009 12:48 PM
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I'm using a mix of PN DNS servers and OpenDNS servers through a local install of dnsmasq.
Re: Browsing through treacle again
30-09-2009 10:05 AM
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Not convinced it's a DNS issue especially in light of Steve's comments and some of the traceroute which seem to be timing out at the hop where the traffic management switches are. We did a quick health check on these yesterday and couldn't spot anything glaringly obvious but I guess we may have missed something.
There seems to be a few too many reports of problems here for something not to be wrong
Quote from: SteveA (look at the capture I posted the other day).
Can you point me in the direction of that post Steve?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Browsing through treacle again
30-09-2009 10:14 AM
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Facebook and ebay were particularly bad. P2P wasn't good.
VPN and IRC were fine.
EDIT: Only using OpenDNS
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Browsing through treacle again
30-09-2009 10:46 AM
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Quote from: Bob
Can you point me in the direction of that post Steve?
Sure, its :
http://community.plus.net/forum/index.php/topic,79517.0.html
I'm no wireshark expert so I might be missing something but...
Re: Browsing through treacle again
30-09-2009 10:51 AM
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Quote from: adiewoo
Facebook and ebay were particularly bad. P2P wasn't good.
FB was terrible but as a couple of friends in the US are having problems too that might not all be down to PN.
Re: Browsing through treacle again
30-09-2009 4:28 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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