Has anyone that has quarantine of spam enabled received any recent notifications that spam has been quarantined?

I've just seen a posting on Usenet p.s.c-f that causes me some concern.

any thing to do with this?  http://usertools.plus.net...us/archive/1248708235.htm

I don't know!

To me "delayed" does not mean "stuck in the system and never delivered" - I'm wondering if the scale of the problem was somewhat understated.

The posting that caused me concern said:

I certainly hope that's not true. I've not received any quarantine messages for a while either, but I can't say for how long as I always delete them as soon as I receive them.

just had a Quarantine message now.

Contains details of 7 messages, and a link to the main page, which had a further 7 messages. Nearly all phishing ones.

Oldest date on any of them was 9 July, 3 weeks ago.

Don't remember having had a notification for weeks!

Yeah I've been inundated with quarantine notifications this afternoon too.

Quite a few here as well.

Morning guys, I'll catch up with our Net-Ops guys later this morning to find out what the latest is with Quarantine and report back. There's another Quarantine related question here and I've seen the thread in Usenet too...

Forgot to post back here on Friday with my findings!

The root of the problems stems back to the 25th June when an internal problem (ref: 57120) was raised to deal with the fact that catch-all customers were receiving separate Quarantine notifications for each alias a spam message had been sent to (instead of one notification containing a list of all the aliases that had received a spam message).

This problem occurred shortly after some work was completed where we had to fail over to the backup Quarantine server. After comparing the configuration of the two servers we noticed that the backup server wasn't quite set up the same as the primary. We corrected these discrepancies and for a week or so we thought all was well.

That was until we realised that the notification emails were getting seriously delayed. We raised this with IronPort who requested access to our network so that they could do some digging themselves. After chasing them for a response a few times they came back to us and advised that they believed the problem to be the result of a known bug. To fix this it was recommended that we try upgrading the software running on each of the servers. This was done last week (28th) at which point we could see that notifications were being sent from the boxes again.

Sadly this success was short lived and the sending of the notifications stalled again. We went back to IronPort who got in touch on Friday to advise that  they'd changed some variables in the back-end systems and that things should now be working again.

If people still think there are problems then please shout up.