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  • Mand
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« Reply #160 on 17/02/2009, 17:03 »
It's an 18 month contract - why not quote an 18 month price?
If it's not possible to pay £11-99 for the life of the contract, then it's not "from" is it?

Or is this purely a semantic issue - why not say "from £1 per month"?  Smiley

There'd be no point having a lead price if it wasn't quoted. It's standard marketing practice to advertise a lead price, with the ongoing price detailed.

The ongoing price is pretty clear IMO. It's on both the initial sales page and the pop-up, and obviously detailed in signup once you've done a line check.
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« Reply #161 on 17/02/2009, 17:05 »
Keep watching this space folks. Pretty soon the headline price will be from 1p per day*

*For the first 5 days only
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
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« Reply #162 on 17/02/2009, 17:09 »
It's standard marketing practice to advertise a lead price, with the ongoing price detailed.

So it's official then, Plusnet is abandoning anything that made it different and we back to the bad, days running up to the BT takeover where all you are doing is chasing market share and increased profits. I thought the last few months had been characterised by steady sustainable growth. What was it you lost last time round when it all went pear shaped - 20-30,000 users?
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
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« Reply #163 on 17/02/2009, 17:11 »
There'd be no point having a lead price if it wasn't quoted. It's standard marketing practice to advertise a lead price, with the ongoing price detailed.

The ongoing price is pretty clear IMO. It's on both the initial sales page and the pop-up, and obviously detailed in signup once you've done a line check.

The only point in having a lead price is to suck in those who neglect to read the small print carefully enough.
At least Plusnet always used be clear and up-front about their prices. No hidden catches.


Plusnet Customer Support (Sheffield) 0114-296-5198   Depending on your telephone provider, time of day etc it may be cheaper to use the 0845 number and possibly speak to South Africa.
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« Reply #164 on 17/02/2009, 17:19 »
Have read what I can about the new Value product and if I have it correctly, would benefit by moving to this from Option 1.
I am not over-anxious about speed etc as I only use the computer for general purposes and my current speed is more than adequate for this.
I have a market 3 exchange (there are about 5 or 6 companies with LLU). If I change I will get 10GB for £5.50 per month for an 18 month contract instead of £9.99 per month for 2GB (less the VAT of course) - is this correct please? 
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« Reply #165 on 17/02/2009, 17:25 »
... and I suspect from other views expressed in this thread that I am by no means the only one.

I was going to quote the same text and make a similar point!
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« Reply #166 on 17/02/2009, 17:26 »
The only point in having a lead price is to suck in those who neglect to read the small print carefully enough.

Until someone produces a more credible option, I'm 100% in agreement with you there.
"Lead Price" = "Sucker Introductory Discount"  Cry

Care to start a poll once we have a few other suggestions of what it might mean.....
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  • Mand
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« Reply #167 on 17/02/2009, 17:27 »
Have read what I can about the new Value product and if I have it correctly, would benefit by moving to this from Option 1.
I am not over-anxious about speed etc as I only use the computer for general purposes and my current speed is more than adequate for this.
I have a market 3 exchange (there are about 5 or 6 companies with LLU). If I change I will get 10GB for £5.50 per month for an 18 month contract instead of £9.99 per month for 2GB (less the VAT of course) - is this correct please? 

10GB for £5.99 on an 18 month contract yes. The only major difference between Option 1 is the VPN speed (it's better on Value).
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« Reply #168 on 17/02/2009, 17:31 »

Care to start a poll .......

Maybe a poll on another thread - asking what people think of 18 month contracts ? - what do the mods think ?.
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« Reply #169 on 17/02/2009, 17:32 »
There'd be no point having a lead price if it wasn't quoted. It's standard marketing practice to advertise a lead price, with the ongoing price detailed.

The ongoing price is pretty clear IMO. It's on both the initial sales page and the pop-up, and obviously detailed in signup once you've done a line check.

The only point in having a lead price is to suck in those who neglect to read the small print carefully enough.
At least Plusnet always used be clear and up-front about their prices. No hidden catches.


Not so, a lead price is meant to make a splash in terms of marketing. The ongoing price is pretty clear.

We ran a special offer over the last few months giving a lead price and increased usage on Option 1, and this was highly successful. This is not a complete new strategy for us.
« Reply #170 on 17/02/2009, 17:33 »
Have read what I can about the new Value product and if I have it correctly, would benefit by moving to this from Option 1.
I am not over-anxious about speed etc as I only use the computer for general purposes and my current speed is more than adequate for this.
I have a market 3 exchange (there are about 5 or 6 companies with LLU). If I change I will get 10GB for £5.50 per month for an 18 month contract instead of £9.99 per month for 2GB (less the VAT of course) - is this correct please? 
You should have jumped at the Option 1 Special Offer 10GB product which ended yesterday Sad

However, if you are in a Market 3 area, you should look seriously at O2 Standard with the discount for having an O2 PayG Mobile. The O2 IPStrean (Access) product is a crock but the LLU is excellent. I am also pleasantly surprised at the performance of the TalkTalk LLU service which is very cheap if ypu tale their Phone bundle.

PlusNet is not the only show in town! .... and yes, I am very disappointed with the new products.Sad  Cry
Wheel_nut
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« Reply #171 on 17/02/2009, 17:35 »
10GB for £5.99 on an 18 month contract yes. The only major difference between Option 1 is the VPN speed (it's better on Value).

There's some other major differences between the products:

- Static IP
- Block of IPs
- Hosting of up to 5 domains
- 250Mb Web space
- MySQL, CGI etc

Do you keep those if you move from Option 1 to Value?

One other question: do the new products allow for SMTP mail delivery?
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  • mal0z
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« Reply #172 on 17/02/2009, 17:37 »
Is the PAYH trial still available for people on the new products ?
Mal               Plusnet Usergroup member
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« Reply #173 on 17/02/2009, 17:38 »

Care to start a poll .......

Maybe a poll on another thread - asking what people think of 18 month contracts ? - what do the mods think ?.

all ready setup a poll on if you think its time for the BT/PN new boss to introuduce him self to the loyal PN customers and explain/disscuss the new direction PN is  taking http://community.plus.net...ex.php/topic,74091.0.html


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  • Mand
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« Reply #174 on 17/02/2009, 17:41 »
There's some other major differences between the products:

- Static IP
- Block of IPs
- Hosting of up to 5 domains
- 250Mb Web space
- MySQL, CGI etc

Do you keep those if you move from Option 1 to Value?

One other question: do the new products allow for SMTP mail delivery?

The reason I didn't mention that in my post is you will keep those if you have them already.

You can still choose SMTP mail delivery on the new products too, yes.
  • Mand
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« Reply #175 on 17/02/2009, 17:42 »
Is the PAYH trial still available for people on the new products ?


Yes.
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