Planned anti-spam platform maintenance - Wednesday 2nd September 3.00pm-5.00pm

When's this work happening?
This afternoon.

What does it affect?
The delivery path of incoming email.

How long will it take?
About an hour.

What does the work involve?
We will be making an alteration to the configuration of our anti-spam appliances on the recommendation of our email security vendor. This will involve placing an additional 2 anti-spam appliances alongside the existing servers. One of the existing servers will then be placed behind the two new appliances. The purpose of this work is to find out whether or not this alternative configuration can offer us a more efficient use of hardware.

Is it likely to cause problems?
No, it shouldn't do. There's likely to be a very small delay in the delivery of customers' email as the change is made however this will not be noticeable.

Is there anything else I need to know?
Yes, you may notice some additional received headers in the email that's delivered to you - http://en.wikipedia.org/wiki/E-mail#Message_header

Kind Regards,

Bob Pullen
Customer Support