Bob,
How can I revert to teh old system?

Postini didn't work - I switched it off an my spam actually reduced. Now this week I see a signiifcant incarese in spam - why - beacuse you have introduced a new system. Stop fiddling around and accpet that your lax security over 2 years ago started all this.

Which old system? If you mean you don't want to go through Ironport just set Spam protection to OFF on the spam tab of Manage My Mail.

From the timing of this problem I suspect the change in behaviour is more likely to be as a result of the maintenance carried out on 26/11/2008 to fix problems with broken mailboxes rather than from migration to IronPort (yesterday). The following is an abbreviated quote from the post explaining the reason for the maintenance changes.


The highlighted text is important, mail (probably spam) might now be coming through that did not previously because your mailbox set-up was broken. As noted in the last paragraph of the quote it might be necessary to reconfigure Manage My Mail settings.

Having looked at your account,

I can assure your that you were not affected by iron-port pre-implementation database cleanup.

However, your current email settings indicate that the spam filters are off, ie your emails are being delivered to your mailbox bypassing any spam filtering system.

when you have opted in for postini on the beginning of Jan 2008 you might have switched it Off but kept the edge protection On which means that blatant spam emails have been blocked without being delivered to the spam folder.

I'm sorry that the edge protection option is not available in ironport. but if I may ask you ti give it  go and try to enable the spam protection on your account to allow iron port to work, there is nothing to lose as you can switch it back off if you are not happy with the results

It is available but if you have spam filtering switched off then your email will now be going directly to the Plusnet mail delivery servers (before it was still going via Postini so benefited from certain aspects of their edge filtering).

Turn spam filtering on and I'm confident the vast majority of the junk email you're receiving won't even get to you.

"Turn spam filtering on and I'm confident the vast majority of the junk email you're receiving won't even get to you."

Yeah, right, come on Bob who are you kidding. I switched it on on Saturday mid day - enabled the edge filtering and so far I have received 426 junk emails. You said - the vast majority won't even get to me - I don't think so. Before you started this iron port thing I got a handful of junk emails every day now I'm getting 100's - that's progress is it?

Give it time for the DNS changes to propagate! (allow up to 48 hours)

@tpq77

I've just had a look at your account settings, you've switched spam filtering on for your username.free-online.co.uk addresses, however it's turned off for the username.idps.co.uk addresses and the domain addresses on your account.

As Chris mentioned, you had spam filtering still switched off for some of your domains. I can see you've switched it on now so do let us know how you get on once a day or two has gone by to allow for DNS to update.

Moderator's Note:

As suggested by the originator, posts from and replies to fcel concerning a different subject moved to their own thread Mail now being bounced.

David (spraxyt)