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Question Thread

  • dave
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« on 20/11/2008, 12:09 »
We've just posted this update to our 21CN trial.

If you have any questions then please post them here and we'll let you know the answers (or find them out if it's a hard question we don't know the answer to).

If you want to volunteer to take part in the trial and your exchange is enabled please add you name to this thread.

Moderator's Note: Topic retitled to bring out the focus of the thread. David (spraxyt)

« Last Edit: 28/11/2008, 15:25 by spraxyt »

Regards,
Dave Tomlinson
PlusNet Network Transformation
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  • jelv
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« Reply #1 on 20/11/2008, 12:41 »
Quote
Looking at the upstream on 21CN we have a choice of setting a fixed rate of 448kbps or setting it to “uncapped” which will allow the line to sync at the maximum speed it will support (up to 1Mbps). For the trial we’ve set all the lines to be uncapped and again so far all of the lines have seen increase in upload speed with some of them sync’ing at speeds above 1,000kbps.

Hang on! Some of us are paying extra for Max Premium. Surely to start with you should be capping at 448kbps except for those who have elected to pay for the higher upload speeds where it should be uncapped.
jelv

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  • Jameseh
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« Reply #2 on 20/11/2008, 12:55 »
Jelv - That's because we pay extra for Max Premium.

We're merely passing on the charge.
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« Reply #3 on 20/11/2008, 16:10 »
With LLU ADSL2+ uploads are typically 1.3mbps (optionally 2.5mbps but usually for a fee).
This is because ADSL2+ uses a wider range of frequencies and the boundary between upload and download can be moved more easily.
As far as I know no LLU provider charges extra for this and I guess BT will have to follow.
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« Reply #4 on 20/11/2008, 17:47 »
I would certainly like to try the 21CN trial.

I have been a customer of PlusNet going way back. Left PlusNet when you moved to the 8Mbit/s service. A disaster and went to Be broadband. I was running ADSL2M there. Once it was setup, actually it was fast and I did get 1.65MB/s downloads. However, Be broadband have a strange and 'illegal' ( ie they don;t follow the Routing RFC) for static addresses and I moved back to PlusNet.

I am impressed with the customer support. The help they initally gave me and setting up static IP's. So really well done. Not had a problem since I joined.

My exchange is 21CN enabled and was one of the early ones. Not that I am cynical or sarcastic but the fact  that I can see Ian Livingston's house from my house has NOTHING TO DO with it.....well I don't mind do I.

So yes, please see if you can put me on the trial.

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« Reply #5 on 20/11/2008, 18:00 »
Quote from: norskman on 20/11/2008, 17:47
I would certainly like to try the 21CN trial.
....
So yes, please see if you can put me on the trial.

Wrong thread you need to post here to volunteer;
http://community.plus.net...ex.php/topic,70936.0.html
Forgive me Linus for I have; Vista
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  • dave
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« Reply #6 on 20/11/2008, 18:33 »
Quote from: HPsauce on 20/11/2008, 16:10
With LLU ADSL2+ uploads are typically 1.3mbps (optionally 2.5mbps but usually for a fee).

There will be 2 ADSL2+ products on 21CN, the standard ADSL2+ product with a max upstream of 1Mbps and an Annex M variant with upstream of up to 2.5Mbps. At the moment the Annex M isn't available and I don't know what the pricing will look like but it may be like the Max/Max Premium options you have on IPStream and do get priced different by Wholesale.
Regards,
Dave Tomlinson
PlusNet Network Transformation
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« Reply #7 on 21/11/2008, 12:27 »
Will router re-configuration be necessary for this new-fangled ADSL2+?


Plusnet Customer Support (Sheffield) 0114-296-5198   Depending on your telephone provider, time of day etc it may be cheaper to use the 0845 number and possibly speak to South Africa.
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  • Jameseh
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« Reply #8 on 21/11/2008, 12:47 »
Shouldn't be, no.

One of our guys here had a VPN running and that didn't even drop when his connection was upgraded.
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« Reply #9 on 21/11/2008, 15:43 »
Just checked my exchange and it shows:

'Unable to look data about WBC on 21CN'

Does this mean data isn't currently available or is it code for 'No way, Jose'
Wake Up and Smell the Coffee!!
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« Reply #10 on 21/11/2008, 17:27 »
I know my exchange isn't being enabled untill next march but is the 21cn the same hardware as say BE* , the reason i ask is when i was with BE* i had a solid sync of 6.7mb , but with sky BB who say they use adsl2+)i couldn't get any higher than 4mb lower than what i can get on ADSL1 (when my line is fixed) .
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  • dave
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« Reply #11 on 24/11/2008, 09:49 »
For 21CN BT announced they'd selected 8 suppliers, listed here:

http://en.wikipedia.org/wiki/BT_21CN#Suppliers

The exchange equipment is the MSAN so Huawei  and Fujitsu are the suppliers. I don't know if that's the same as Be.
Regards,
Dave Tomlinson
PlusNet Network Transformation
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« Reply #12 on 25/11/2008, 07:33 »
What's the situation regarding LLU customers?

Are we eligible to join the 21CN trial?

Will there be any problem migrating to 21CN when it's made available to all?
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  • Jameseh
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« Reply #13 on 25/11/2008, 12:20 »
Hi Whisky,

I'll try to get hold of Dave to see if LLU customers are included in the initial trial criteria.
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  • dave
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« Reply #14 on 25/11/2008, 13:02 »
As part of our test plan we want to do a couple of LLU to 21CN migrations, so the answer isn't no, you can't take part in the trial. Now in theory there shouldn't really be any difference in the actual migration process but we want to be cautious. So if you want to try it and your exchange is enabled then you can give it a go, but it will be in the second batch of orders we put in.
Regards,
Dave Tomlinson
PlusNet Network Transformation
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« Reply #15 on 25/11/2008, 13:24 »
Thanks Dave, but my exchange won't be enabled until the end of next March.

As I'm pretty happy with my LLU connection my question was more out of curiosity.

I also meant to ask whether it would be OK to revert back to LLU after any 21CN trial, or is it your long term aim to convert all LLU customers to BT?
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