Plusnet
Sunday 21st March 2010Login | Register | Help
Home » Forum » Products and Services Discussion » Community Support » Postini Feedback / Manage My Mail Improvements
Pages: 1 2 [3] 4 5 ... 43

Postini Feedback / Manage My Mail Improvements

  • jelv
  • Bright Spark
  • *
  • Posts: 10621
  • View Profile
« Reply #32 on 03/04/2008, 10:31 »
If you select With Daily Summary Email what email address does the summary get sent to?
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net   /join #usertools
Plusnet Unlimited is not without limits
Logged
« Reply #33 on 03/04/2008, 10:31 »
I have received a bunch of spam (offering me degrees) which were scored 0 by postini but were not marked as spam because the sender spoofed their address as randomchars@myuserid.plus.com

Is it possible for me to blacklist everything from myuserid.plus.com and whitelist the real mailboxes? Or will this be ignored as everything (appearing to be) from plus.com is in the "Approved senders domains"  list that we won't have access to?
Logged
« Reply #34 on 03/04/2008, 10:33 »
I have had two spams this morning, both with S=0.00000 but not marked as spam.  Header below.  I think PN are not detecting the S value correctly in all instances.

Date: Thu, 03 Apr 2008 04:22:31 -0500
Content-Type: text/plain;
Content-Transfer-Encoding: 7Bit
X-pstn-levels:     (S: 0.00000/57.74965 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <xxxxx@xxxxx.org.uk> forward (user good) [47/4]
X-PN-Virus-Filtered: by PlusNet MXCore (v4.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v4.00)
Subject: Get one of these awesome repl1cas
Logged
  • jelv
  • Bright Spark
  • *
  • Posts: 10621
  • View Profile
« Reply #35 on 03/04/2008, 10:34 »
@gofaster

Don't you just need to turn off your catchall or have I missed something?
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net   /join #usertools
Plusnet Unlimited is not without limits
Logged
  • Dan D
  • Plusnet Staff
  • *
  • Posts: 114
  • View Profile
« Reply #36 on 03/04/2008, 10:35 »
Quote from: jelv on 03/04/2008, 10:31
If you select With Daily Summary Email what email address does the summary get sent to?

This is the same as any other account notification, these will be delivered to your postmaster account.
Kind Regards,

Dan Dunford
PlusNet Web Portal Developer
Web Portal Team ~ *Talented PHP Developers* Click Here!
Get next generation speeds - Join the ADSL2+ trial! | PlusNet
Logged
  • jelv
  • Bright Spark
  • *
  • Posts: 10621
  • View Profile
« Reply #37 on 03/04/2008, 10:47 »
Oh drat!

I host a domain for a parent support group. I'd hoped to get the summary emailed to the co-ordinator and give her the login to the Postini message centre - just for that domain.

Don't Postini have an option to chose where the report is emailed?
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net   /join #usertools
Plusnet Unlimited is not without limits
Logged
  • Dan D
  • Plusnet Staff
  • *
  • Posts: 114
  • View Profile
« Reply #38 on 03/04/2008, 10:57 »
They do...

I will try and get a tweak in place so you get a input box when quarantine is selected (which defaults to postmater@domain), but allows you to edit it if you wish. That should do the trick Smiley

It will have to be tomorow now as im nackered, been in since 2 dont forget.
Kind Regards,

Dan Dunford
PlusNet Web Portal Developer
Web Portal Team ~ *Talented PHP Developers* Click Here!
Get next generation speeds - Join the ADSL2+ trial! | PlusNet
Logged
  • jelv
  • Bright Spark
  • *
  • Posts: 10621
  • View Profile
« Reply #39 on 03/04/2008, 11:04 »
Excellent!

Edit: Don't rush it - as long as we know what's happening I can cope until this can be done.

« Last Edit: 03/04/2008, 11:06 by jelv »

jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net   /join #usertools
Plusnet Unlimited is not without limits
Logged
  • jelv
  • Bright Spark
  • *
  • Posts: 10621
  • View Profile
« Reply #40 on 03/04/2008, 11:10 »
Just had a thought.

Is there a way you could allow this setting to be accessible in the Postini Message Centre (thus avoiding too many changes at your end)?

Otherwise you'll have to store the setting which could be the same or different for each domain so that the current setting is displayed when someone goes back to that page.
jelv
12/18 month broadband contracts have been abolished - all Plusnet residential contracts (including for existing users) are now 10 days (however deferred charges such as activation or hardware may have to be paid if you leave within a year)
Plusnet chatroom: /server usertools.plus.net   /join #usertools
Plusnet Unlimited is not without limits
Logged
  • Oldjim
  • Forum Moderator
  • Posts: 10008
  • View Profile
« Reply #41 on 03/04/2008, 11:18 »
Something is going wrong with PlusNet's interpretation as reported above
Quote
Envelope-to: ***@****.plus.com
Delivery-date: Thu, 03 Apr 2008 10:28:33 +0100
Received: from exprod5mx212.postini.com ([64.18.0.71] helo=psmtp.com)
     by pih-sunmxcore11.plus.net with smtp (PlusNet MXCore v2.00) id 1JhLkG-0006Tm-R5
     for ****@***.plus.com; Thu, 03 Apr 2008 10:28:33 +0100
Received: from source ([87.218.110.116]) by exprod5mx212.postini.com ([64.18.4.14]) with SMTP;
   Thu, 03 Apr 2008 04:28:29 CDT
Received: from [87.218.110.116] (port=33528 helo=116.110.218.87.dynamic.jazztel.es)
        by mx-postini.core.plus.net with esmtp
        id ef3b66-8df9bf-6d
        for ***@****.plus.com; Thu, 03 Apr 2008 11:28:25 +0100
Message-ID: <47F4A339.3070208@****.plus.com>
Date: Thu, 03 Apr 2008 11:28:25 +0100
From: "Enid" <qsmqkiu@my username.plus.com>
User-Agent: Thunderbird 2.0.0.9 (Windows/20071031)
MIME-Version: 1.0
To: "Tamika" <j***@***.plus.com>
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
X-pstn-levels:     (S: 0.00000/93.76956 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <qsmqkiu@my username.plus.com> forward (user good) [50/4]
X-PN-Virus-Filtered: by PlusNet MXCore (v4.00)
X-PN-Spam-Filtered: by PlusNet MXCore (v4.00)
Subject: Get your Masters

« Last Edit: 03/04/2008, 11:47 by Oldjim »

Jurassic Coast
Dorset Area Ramblers
Jim
Logged
« Reply #42 on 03/04/2008, 11:20 »
Quote
You can only enter full email or domain addresses. (eg. test@test.com or test.com)

Wild cards cannot be used (e.g *email@spam.com or *domain.com are not valid)

So, if I add "domain.ext" (without quotes!) to the white list, will this allows messages to be received from both "anything@domain.ext" and "anything@anysubdomain.domain.ext" or do we need to added each subdomain also?  Undecided
Logged
« Reply #43 on 03/04/2008, 11:37 »
Quote from: Username on 03/04/2008, 11:20
Quote
You can only enter full email or domain addresses. (eg. test@test.com or test.com)

Wild cards cannot be used (e.g *email@spam.com or *domain.com are not valid)

So, if I add "domain.ext" (without quotes!) to the white list, will this allows messages to be received from both "anything@domain.ext" and "anything@anysubdomain.domain.ext" or do we need to added each subdomain also?  Undecided

It will allow messages to be received from both. You don't need to add each subdomain.

Quote from: jelv on 03/04/2008, 11:10
Just had a thought.

Is there a way you could allow this setting to be accessible in the Postini Message Centre (thus avoiding too many changes at your end)?

It's not possible to selectively lock down the other features in the Quarantine settings, so I don't think this is a viable option TBH.

Quote from: tomcat on 03/04/2008, 10:33
X-pstn-addresses: from <xxxxx@xxxxx.org.uk> *forward (user good)* [47/4]

Looks whitelisted to me.


Bob Pullen
Plusnet Support Team
Service Status :: RSS :: Email
twitter / plusnet
Logged
« Reply #44 on 03/04/2008, 12:03 »
Quote from: Bob on 03/04/2008, 10:27
50947 - Existing Customers Can Access Quarantine Settings

Now fixed.

Quote
50951 - Customers spam preferences changing following MMM roll-out

Also fixed.
Bob Pullen
Plusnet Support Team
Service Status :: RSS :: Email
twitter / plusnet
Logged
« Reply #45 on 03/04/2008, 12:06 »
Can you just explain please what "fixed" means re Spam settings.
e.g. have you reverted everyone back to last yesterday/last night or is it something that only goes wrong when you actually go to use the management tools..... Undecided
Logged
« Reply #46 on 03/04/2008, 12:18 »
We have reverted everybody back to their original setting. Can you see this causing a problem? Seemed the most sensible thing to do.
Bob Pullen
Plusnet Support Team
Service Status :: RSS :: Email
twitter / plusnet
Logged
« Reply #47 on 03/04/2008, 12:23 »
Thanks, just wanted to understand.  Cheesy
Logged
Pages: 1 2 [3] 4 5 ... 43
Home » Forum » Products and Services Discussion » Community Support » Postini Feedback / Manage My Mail Improvements
Jump to:  

Related Sites

Community Apps

Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!

View the Plusnet Open Source applications page

About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

© Plusnet plc All Rights Reserved. E&OE

Powered by SMF | SMF © 2006-2008, Simple Machines LLC

Add to Technorati Favourites