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More email delays

wuggywugrat
Grafter
Posts: 33
Registered: ‎19-08-2007

More email delays

‎03-12-2007 4:42 PM

I thought these delays were solved now?  Clearly not as I've just received one that was delayed for 3 hours.
What's going on?
X-Daemon-Classification: INNOCENT
Envelope-to: [my email address]
Delivery-date: Mon, 03 Dec 2007 16:26:15 +0000
Received: from pih-criticalpath02.plus.net ([84.92.7.53])
  by pih-sunmxcore17.plus.net with esmtp (PlusNet MXCore v2.00) id 1IzB6K-0001gG-0X
  for [my email address]; Mon, 03 Dec 2007 13:12:44 +0000
Received: from relay02.pair.com (209.68.5.16) by pih-criticalpath02.plus.net (7.3.118.15)
        id 4743CC900F1AD0A5 for [my email address]; Mon, 3 Dec 2007 13:12:43 +0000
Received: (qmail 31913 invoked from network); 3 Dec 2007 13:12:35 -0000
Received: from unknown (HELO ?192.168.1.64?) (unknown)
  by unknown with SMTP; 3 Dec 2007 13:12:35 -0000
X-pair-Authenticated: 86.140.103.189
User-Agent: Microsoft-Entourage/11.3.6.070618
Date: Mon, 03 Dec 2007 13:12:33 +0000
Subject: Re: Yo
From: someone <their email address>
To: Me <my email address>
Message-ID: <C379B141.9C12%their email address>
Thread-Topic: Yo
Thread-Index: Acgx17iTTRQDtnjZQia9PcQJ2zAgSgD1nG1k
In-Reply-To: <5BEC0A9CEDAB4508A78083BD69C37A13@AdminPC>
Mime-version: 1.0
Content-type: multipart/alternative;
boundary="B_3279532355_243746"
X-PN-VirusFiltered: by PlusNet MXCore (v4.00)
X-DSPAM-Result: Innocent
X-DSPAM-Processed: Mon Dec  3 16:26:17 2007
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bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: More email delays

‎03-12-2007 5:17 PM

I'll take a look at this now. We were fairly confident that the delays were no more but it does seem that something got held up before this message was delivered to storage.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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wuggywugrat
Grafter
Posts: 33
Registered: ‎19-08-2007

Re: More email delays

‎03-12-2007 5:19 PM

Cheers Bob!
Message 3 of 4
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bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: More email delays

‎03-12-2007 5:30 PM

Looks like this is the culprit -
 R=mysql_virusdspam T=local_virusdspam defer (-24):
transport filter process failed (75) while writing to tmp/1196687564.H571130P11739.pih-sunmxcore17.plus.net

Suggests that sunmxcore17 was under high load at the time and the Clam daemon failed to respond. Basically the virus/spam filtering processes couldn't complete so the email got queued.
Directly related to load and definitely something Postini should help avoid.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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