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Postini Email Security Trial

  • Bob Milton
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« Reply #1200 on 18/02/2008, 16:22 »
Chris,
Thanks old fellow, you have done well.
The only query I am stuck with is whether future 'trials' will be better conducted, that remains to be seen.
Bob
Acluistic [adj.]
The state of being completely 'without a clue.'
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  • Chris
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« Reply #1201 on 18/02/2008, 16:24 »
Quote
The only query I am stuck with is whether future 'trials' will be better conducted, that remains to be seen.

If we do more trials we can only learn from those performed previously and therefore conduct them in an improved manner.
Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
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  • Bob Milton
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« Reply #1202 on 18/02/2008, 16:37 »
Chris,
Whoopee.

Bob
Acluistic [adj.]
The state of being completely 'without a clue.'
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« Reply #1203 on 18/02/2008, 17:01 »
Bob, there might be one more thing....  I strongly suggest you switch on spam protection in your Manage My Mail, if you haven't already.  Most spam is now being blocked anyway, but you can improve matters by having PlusNet dispose of more of it.

If it's not like teaching my grandma to suck eggs Smiley, you can get to the right place from the Members Centre -- choose Email Settings from the menu on the left, then the Manage My Mail icon, then the Spam tab. I find this is a good page for explaining what is going on!

If you don't use Webmail and don't want tagged [-SPAM-] sent to a spam folder there, you can opt to have it delivered and use a Message Rule in your email program to deal with it.  You will need to look at the subject lines before finally deleting [-SPAM-] because a few are likely to be genuine emails wrongly identified.

I hope you don't think I'm interfering too much, but I can't help thinking you'd be better off with your spam protection switched on.
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  • Bob Milton
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« Reply #1204 on 18/02/2008, 17:21 »
Quote from: ChrisL on 18/02/2008, 17:01
Bob, there might be one more thing....  I strongly suggest you switch on spam protection in your Manage My Mail, if you haven't already.  Most spam is now being blocked anyway, but you can improve matters by having PlusNet dispose of more of it.

If it's not like teaching my grandma to suck eggs Smiley, you can get to the right place from the Members Centre -- choose Email Settings from the menu on the left, then the Manage My Mail icon, then the Spam tab. I find this is a good page for explaining what is going on!

If you don't use Webmail and don't want tagged [-SPAM-] sent to a spam folder there, you can opt to have it delivered and use a Message Rule in your email program to deal with it.  You will need to look at the subject lines before finally deleting [-SPAM-] because a few are likely to be genuine emails wrongly identified.

I hope you don't think I'm interfering too much, but I can't help thinking you'd be better off with your spam protection switched on.

Thanks ChrisL
I am very happy to get any suggestions.
I am only getting an occasional spam email, perhaps one a day. When they arrive my ZoneAlarm spam filter detects them well. I previously blackholed some compromised addresses, which removed the deluge which ensued in the past few months.
My query was simply to find out what was supposed to happen and when.
With your help I was able to sort out my understanding of matters a lot better.
regards,
Bob
Acluistic [adj.]
The state of being completely 'without a clue.'
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« Reply #1205 on 18/02/2008, 17:30 »
You seem to be better sorted than I am!  I have Zone Alarm (free), which has virus protection but not, as far as I can see, spam filtering. Am I missing something obvious? Where do you go in ZA to handle spam?
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  • Bob Milton
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« Reply #1206 on 18/02/2008, 18:20 »
ChrisL,
I use Zone Alarm Security Suite which is not free.
http://www.zonealarm.com/store/content/catalog/products/trial_zaFamily/trial_zaFamily.jsp?dc=12bms&ctry=US&lang=en&lid=db_trial
This link will take you to the website and if you want you can go from there.
You will see that you can have a free trial for, I beleive 15 days.
If you do try this, when you install the suite, you are asked questions such as your experience etc.
Thus the programmes are set to defaults to match your 'requirements'. There is also a learning period in which your use changes the default settings. There is a tutorial which tells you all about it. When you start to use the Suite there are pop-ups asking if you want to give temporary or permanent access to the internet. It sounds complex but you may find you settle into it fairly well.
You can set automatic updates of spyware and viruses, as well as regular scans for both.
There is also a means of you being able to report spam. You can also 'unjunk' emails if the filter overdoes the severity of selection. Also there are boxes for phishing detection and reporting and also a box for dumping 'challenges'. The retention of emails in the spam boxes is variable as you wish. Additionally you can manually set your preferences to deal with variations of spam, eg sexual content and so on.
There is also a facility which provides you with a graphical record of spam received and what sort.
Pause for breath; I sound like a salesman don't I ?
Followed by a declaration of no connection or financial interest.
Seriously, you may find it worth a try.
Bob
Acluistic [adj.]
The state of being completely 'without a clue.'
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« Reply #1207 on 18/02/2008, 21:18 »
Thanks Bob, I might well!
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« Reply #1208 on 20/02/2008, 01:23 »
How do I go about getting forum post update emails from the www.saynoto0870.com discussion forum white listed so that Postini stops incorrectly classifying them as Spam.  Strangely enough a visit to www.postini.co.uk/about_postini/contact.php shows that Postini uses an ordinary geographic London 020 number and not a ripoff 0870 phone number for Europe wide contact so I am none the wiser as to why they should be misclassifying forum post update emails from this forum as being Spam.

I tried clicking the Not Spam button against these items ticked in my Plusnet Spam webmail folder but I highly doubt that will do the trick.

Bob and co do you have a way to get an email address whitelisted manually?  And what is the Postini excuse for blacklisting as Spam all update emails from this perfectly laudable web discussion forum in the first place?

Quote
-------- Original Message --------
From:    - Wed Feb 20 01:09:57 2008
X-Account-Key:    account4
X-UIDL:    UID13499-1149066516
X-Mozilla-Status:    0001
X-Mozilla-Status2:    00000000
X-Mozilla-Keys:    
Envelope-to:    xxxx@xxxxxx.plus.com
Delivery-date:    Tue, 19 Feb 2008 13:28:01 +0000
Received:    from exprod5mx220.postini.com ([64.18.0.79] helo=psmtp.com) by pih-sunmxcore13.plus.net with smtp (PlusNet MXCore v2.00) id 1JRSVt-00013p-2M for xxxx@xxxxxx.plus.com; Tue, 19 Feb 2008 13:28:01 +0000
Received:    from source ([66.197.185.245]) (using TLSv1) by exprod5mx220.postini.com ([64.18.4.11]) with SMTP; Tue, 19 Feb 2008 07:27:59 CST
Received:    from noto0870 by server2.rhdns.com with local (Exim 4.68) (envelope-from <noto0870@server2.rhdns.com>) id 1JRSVp-0002r8-7n for xxxx@xxxxxx.plus.com; Tue, 19 Feb 2008 13:27:57 +0000
To:    xxxx@xxxxxx.plus.com
From:    SAYNOTO0870.COM <support@saynoto0870.com>
X-Mailer:    YaBB Sendmail
Subject:    [-SPAM-] Topic reply: Re: E-Mail sent to E-Buyer
Message-Id:    <E1JRSVp-0002r8-7n@server2.rhdns.com>
Date:    Tue, 19 Feb 2008 13:27:57 +0000
X-AntiAbuse:    This header was added to track abuse, please include it with any abuse report
X-AntiAbuse:    Primary Hostname - server2.rhdns.com
X-AntiAbuse:    Original Domain - xxxxxx.plus.com
X-AntiAbuse:    Originator/Caller UID/GID - [32028 32030] / [47 12]
X-AntiAbuse:    Sender Address Domain - server2.rhdns.com
X-pstn-2strike:    clear
X-pstn-neptune:    0/0/0.00/0
X-pstn-levels:    (S: 0.08575/99.18027 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )
X-pstn-settings:    1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses:    from <support@saynoto0870.com> [52/4]
X-pn-pstn:    Spam 1X-PN-Spam-Filtered:    by PlusNet MXCore (v4.00)
X-Antivirus:    avast! (VPS 080219-0, 19/02/2008), Inbound message
X-Antivirus-Status:    Clean


A reply, Re: E-Mail sent to E-Buyer, has been posted to a topic you are watching.

View it at http://www.saynoto0870.co...YaBB.cgi?num=1164406894/0

Unless you have specified otherwise, no more mails will be sent until you view the topic

Regards,
The SAYNOTO0870.COM team
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« Reply #1209 on 20/02/2008, 08:57 »
I have been recieving e- mails from do crafts at least once a week for a long time,

Quote
Envelope-to: craft@xxxxxxxxx  .idps.co.uk
Delivery-date: Fri, 15 Feb 2008 15:46:01 +0000
Received: from exprod5mx239.postini.com ([64.18.0.125] helo=psmtp.com)
     by pih-sunmxcore15.plus.net with smtp (PlusNet MXCore v2.00) id 1JQ2lD-00009X-N0
     for craft@xxxxxxxxxx.idps.co.uk; Fri, 15 Feb 2008 15:46:01 +0000
Received: from source ([81.171.171.118]) by exprod5mx239.postini.com ([64.18.4.11]) with SMTP;
   Fri, 15 Feb 2008 07:45:57 PST
Received: from 0258-0374-WB01 ([192.168.0.10]) by smtp.docrafts.co.uk with Microsoft SMTPSVC(6.0.3790.3959);
    Fri, 15 Feb 2008 15:52:22 +0000
from: website@docrafts.co.uk
to: craft@xxxxxxxxx.idps.co.uk
date: 15 Feb 2008 15:52:22 +0000
subject:  'do crafts' Newsletter 14-02-08
Message-ID: <0258-0374-WB01Bv7Qq00012d5e@smtp.docrafts.co.uk>
X-OriginalArrivalTime: 15 Feb 2008 15:52:22.0140 (UTC) FILETIME=[C06C1BC0:01C86FEA]
X-pstn-neptune: 0/0/0.00/0
X-pstn-levels:     (S:16.38602/99.90000 CV:99.9000 R:95.9108 P:95.9108 M:95.5423 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <website@docrafts.co.uk> [22/1]
X-PN-Spam-Filtered: by PlusNet MXCore (v4.00)
X-Antivirus: AVG for E-mail 7.5.516 [269.20.5/1279]
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="=======AVGMAIL-47B5CBAE1983======="

--=======AVGMAIL-47B5CBAE1983=======
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64


then all of a sudden Postini decide it is spam.

Quote
Envelope-to: craft@xxxxxx.idps.co.uk
Delivery-date: Tue, 19 Feb 2008 19:09:34 +0000
Received: from exprod5mx239.postini.com ([64.18.0.125] helo=psmtp.com)
     by pih-sunmxcore16.plus.net with smtp (PlusNet MXCore v2.00) id 1JRXqO-00071z-Sf
     for craft@xxxxxxxxxe.idps.co.uk; Tue, 19 Feb 2008 19:09:33 +0000
Received: from source ([81.171.171.118]) by exprod5mx239.postini.com ([64.18.4.11]) with SMTP;
   Tue, 19 Feb 2008 11:09:30 PST
Received: from 0258-0374-WB01 ([192.168.0.10]) by smtp.docrafts.co.uk with Microsoft SMTPSVC(6.0.3790.3959);
    Tue, 19 Feb 2008 19:15:58 +0000
from: website@docrafts.co.uk
to: craft@xxxxxxxxx.idps.co.uk
date: 19 Feb 2008 19:15:58 +0000
subject: [-SPAM-] CRAFT CLEARANCE AND MORE!
Message-ID: <0258-0374-WB01D5euw0003aee1@smtp.docrafts.co.uk>
X-OriginalArrivalTime: 19 Feb 2008 19:15:58.0890 (UTC) FILETIME=[DBD338A0:01C8732B]
X-pstn-levels:     (S: 0.00000/95.40212 CV:99.9000 R:95.9108 P:95.9108 M:95.5423 C:98.6951 )
X-pstn-settings: 1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses: from <website@docrafts.co.uk> [22/1]
X-pn-pstn: Spam 1
X-PN-Spam-Filtered: by PlusNet MXCore (v4.00)
X-Antivirus: AVG for E-mail 7.5.516 [269.20.8/1288]
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="=======AVGMAIL-47BBE80F7440======="

--=======AVGMAIL-47BBE80F7440=======
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64

Free-online member since 15 Dec 1998
You dont have to be mad to understand what PN are up to, but it helps
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« Reply #1210 on 20/02/2008, 10:05 »
@pierre_pierre

Do you think that it might have take offence to the 'all capitals' subject line with the word 'clearance' in it?

It seems that Postini may not be the saviour that everyone was hoping for....

Tony
Tony
Warren Software
Block gambling sites and
Block msn messenger
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  • Chris
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« Reply #1211 on 20/02/2008, 10:13 »
@Capvermell

I'll see what I can do about that site, whitelisting and blacklisting will be much easier once the portal controls are available to do this on a per user basis.

@pierre_pierre

I've passed the headers upstairs to see why one isn't marked and one is marked as [-SPAM-].
Chris Parr
Plusnet Support Team
Service Status :: RSS :: Email
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« Reply #1212 on 20/02/2008, 17:42 »
Quote from: Tony W on 20/02/2008, 10:05
It seems that Postini may not be the saviour that everyone was hoping for....

Certainly Postini are not a complete saviour judging from the number of rogue Google search emails they were failing to completely edge filter (as they obviously should be doing as a supposed market leader in spam filtering).  Yet when was the last time anyone sent you a Google search link in a legitimate email?  Answer basically never - people would only tell you to enter a search for words x and y.

On the other hand the total number of spams reaching my Thunderbird Spam folder in the last 2 weeks is down to one or two per day and my Spam folder on my webmail shows only about 10 spams a day.  This would suggest that Postini are successfully edge filtering a great deal of Spam since I highly doubt the total amount of Spam email being sent is suddenly fallling.
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« Reply #1213 on 20/02/2008, 19:55 »
The below email was not classified as Spam 2, Spam 3, Spam 4 or Spam 5 by Plusnet's header adding algorithm.  This despite it being an obvious Google search link Spam that Postini ought to be edge filtering anyway if they weren't so woefully slow to respond to this kind of new spam email threat.

Any suggestions as to why Plusnet did not classify it as being Spam?
Quote
-------- Original Message --------
From:    - Wed Feb 20 19:49:41 2008
X-Account-Key:    account4
X-UIDL:    UID13512-1149066516
X-Mozilla-Status:    0001
X-Mozilla-Status2:    00000000
X-Mozilla-Keys:    
Envelope-to:    xxxx@xxxxxx.plus.com
Delivery-date:    Wed, 20 Feb 2008 19:48:42 +0000
Received:    from exprod5mx233.postini.com ([64.18.0.119] helo=psmtp.com) by pih-sunmxcore19.plus.net with smtp (PlusNet MXCore v2.00) id 1JRuvq-0002RZ-0n for xxxx@xxxxxx.plus.com; Wed, 20 Feb 2008 19:48:42 +0000
Received:    from source ([61.184.0.84]) by exprod5mx233.postini.com ([64.18.4.14]) with SMTP; Wed, 20 Feb 2008 11:48:36 PST
Received:    (from tomcat@localhost) by (8.12.8/8.12.8/Submit) id j3CHmn6V606281 for xxxx@xxxxxx.plus.com; Wed, 20 Feb 2008 14:50:08 -0500
Date:    Wed, 20 Feb 2008 14:50:08 -0500
Message-Id:    <5IX999EJXVWDA135@apr.com>
X-Mailer:    Microsoft Outlook Express 6.00.2900.2180
X-RedirectStatus:    InitialAttempt
X-Auth:    3-DES
X-Auth-bits:    78590544000162968463393878
Precedence:    list
Content-Type:    text/plain; charset="us-ascii"
Content-Transfer-Encoding:    7bit
To:    xxxx@xxxxxx.plus.com
From:    Debora Terrell <Callowayz71@abstract-engineer.com>
Subject:    Does it satisfy her?
X-pstn-neptune:    9/6/0.67/85
X-pstn-levels:    (S:11.51692/99.90000 CV:99.9000 R:95.9108 P:95.9108 M:97.0282 C:98.6951 )
X-pstn-settings:    1 (0.1500:0.1500) cv gt3 gt2 gt1 r p m c
X-pstn-addresses:    from <Callowayz71@abstract-engineer.com> [52/4]
X-pstn-xfilter:    y
X-PN-Spam-Filtered:    by PlusNet MXCore (v4.00)
X-Antivirus:    avast! (VPS 080219-0, 19/02/2008), Inbound message
X-Antivirus-Status:    Clean


http://google.com.hk/page...rl=http://quilarpe.com?29
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« Reply #1214 on 20/02/2008, 20:28 »
I agree that postini should have caught ^^this with BSB. What it did instead was catch it for breach of a Global Rule -- hence X-pstn-xfilter:    y -- but PlusNet are not checking for that header so it didn't get quarantined.

Would tagging mails with that header add to our problem with false positives? I don't think so from what I've seen. Perhaps PN could look at this next time they visit the [-SPAM-] tagging scripts?

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« Reply #1215 on 20/02/2008, 23:41 »
Quote from: ChrisL on 20/02/2008, 20:28
I agree that postini should have caught ^^this with BSB. What it did instead was catch it for breach of a Global Rule -- hence X-pstn-xfilter:    y -- but PlusNet are not checking for that header so it didn't get quarantined.

Would tagging mails with that header add to our problem with false positives? I don't think so from what I've seen. Perhaps PN could look at this next time they visit the [-SPAM-] tagging scripts?

Seconded.
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