I've recently upgraded to BBYW Pro but haven't requested the £40 Game voucher.  I haven't asked for it as I think I'm not eleigible as I'm already receiving the £5/month loyalty discount (which will probably preclude me from taking up any other offer until my year's contract for that particular offer is up).  However, the T's and C's for the £40 voucher say that "All customers who sign up....are eligible for a voucher".

Is my assumption correct or are the T's and C's correct?

Hi Paul,

I'm not ignoring you, just wanting to get some definite clarification on this first.

Hi Paul,

If you're happy to commit to a further 12 months with us, we'll be happy to offer you £40's worth of Vouchers.

Good stuff....

...off to raise a request now!!