CRT? How hard is it to turn OFF interleaving?
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CRT? How hard is it to turn OFF interleaving?
06-09-2014 10:26 AM
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The "switch it off" order with BTW was repeated several times, to no avail. But they did at least switch it to Auto once.
Nice and stable 20CN, syncing at 832/8128. Atten 21.0/34.5 dB. Current margins 11/10 dB.
Ticket number is 90189518 if any gurus want to take a look. TIA, peace out.
(edited title to reduce snarkiness)
Re: Seriously, how hard is it to turn OFF interleaving?
06-09-2014 2:08 PM
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My suspicion is that the agent dealing with this does not appreciate that this continued fail needs to be escalated and should already have been so.
You aren't the only one affected by this unfortunately. Hopefully a relevant member of the CRT will pick this up and get it resolved for you.
I guess you are still seeing FEC errors in your stats?
Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 3:06 PM
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Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 3:08 PM
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Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 3:54 PM
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I've reset the line with the hope that this will correct any records mis-matches and will remove interleaving or at least set it to AUTO for now.
Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 3:59 PM
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I see the sync cycled about 5 mins ago. No FEC count yet; I'll continue to monitor...
Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 4:13 PM
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Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 4:47 PM
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Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 4:54 PM
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I'm surprised this worked so quick. I can confirm that on our systems Interleaving status now shows as 'Fast'. It's probably best to monitor for a few days, it may still be on AUTO so I may place an order to remove completely.
Re: CRT? How hard is it to turn OFF interleaving?
06-09-2014 5:41 PM
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Thanks again.
Re: CRT? How hard is it to turn OFF interleaving?
07-09-2014 10:32 AM
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Re: CRT? How hard is it to turn OFF interleaving?
07-09-2014 11:05 AM
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Re: CRT? How hard is it to turn OFF interleaving?
07-09-2014 11:52 AM
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Would you believe I have about 2 km of wire between me and the exchange, with the last 500 m overhead? Clearly good quality copper. I'm connected to a FTTC-enabled cabinet, but it's too far away for BTO to allow me to go fibre 😞
Re: CRT? How hard is it to turn OFF interleaving?
07-09-2014 12:05 PM
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Re: CRT? How hard is it to turn OFF interleaving?
07-09-2014 12:26 PM
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