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Shocked slow as snail on my fibre

buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Shocked slow as snail on my fibre

So this is acceptable for high speed fibre broadband is it?
If not convinced just look at all the threads & posts about it on this forum.



Hope the Plusnet staff go through this with forum a fine tooth comb tomorrow.
 
Andy H, just seen even you have problems tonight.

The only way to overcome this is for all the affected people to withhold their DD's until it is finally & fully sorted once & for all. Plusnet would not have a leg to stand on in a court of law, they are not forfilling their part of their contract.
Inam
Grafter
Posts: 93
Registered: ‎26-10-2013

Re: Shocked slow as snail on my fibre

Just great..........................................Not
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Shocked slow as snail on my fibre

Another quick note, looking at the various graphs on here I am suffering worse than most if not all.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Shocked slow as snail on my fibre

Add me too Cuckoo Oak speed is down to 11/4 from 73/19 awful very slow! Went to PC World Wednesbury, they had a nice 185Mbps down and 157Mbps up (I take it they do leased line)
chrcoluk
Grafter
Posts: 1,990
Thanks: 5
Registered: ‎11-12-2013

Re: Shocked slow as snail on my fibre

BTw screenie, not doing tap3 test as would need to drop ppp session.
Daveodeth
Grafter
Posts: 75
Registered: ‎31-07-2007

Re: Shocked slow as snail on my fibre

It wouldn't be so bad for me if it wasn't worse than a damn adsl connection. Can't even watch youtube subscriptions without it having to buffer every minute. What the damn hell happened over the last 2 weeks.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Shocked slow as snail on my fibre

Terrible this evening! Unbelieve very very slow!


Tap3 error refuse let me do the test
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: Shocked slow as snail on my fibre

I expect a statement from Plusnet first thing tomorrow morning about this on here. There are obviously major, major problems on the network tonight.
Like Daveodeath I cannot even watch simple Youtube videos even in SD. As for HD, well forget it.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Shocked slow as snail on my fibre

I cannot watch Netflix (superHD) very annoying

My best mate in the Midlands had Plusnet FTTC very slow speed, he say it the first time he seen this very slow tonight. His exchange is Walsall. He always getting 73/18 but tonight he getting 23/5
gianthaystax
Grafter
Posts: 52
Registered: ‎13-03-2014

Re: Shocked slow as snail on my fibre

Mine is crazy slow, youtube doesn't work great but netflix still seems to be able to cope fine in hd so as long as that stays the case I'm not going to get to hung up about it. these sort of things take time to get fixed, that's just the way it works with such a big complicated network of suppliers involved. It's frustrating but plusnet do seem to be trying their best to escalate the issues with the various parties, I'm quite impressed with the investigations so far &  quite confident the fix will be tracked down eventually.
What doesn't seem to be acceptable is bts or whoevers capacity planning & monitoring, they should never have got to this point & should be able to predict future demand & proactively install extra capacity before things like this happen. The midlands seems to be real problem at the moment, wonder if its got anything to do with the q1 go live of smaller exchanges that seem to be being routed through larger regional ones?
KevinA
Rising Star
Posts: 159
Fixes: 2
Registered: ‎07-02-2013

Re: Shocked slow as snail on my fibre

Add me to the list with slow connection tonight, getting around 15-45Mbps when normally 71Mbps ish.. SkyGo keeps buffering..
St3
Aspiring Champion
Posts: 2,614
Thanks: 502
Fixes: 5
Registered: ‎13-07-2012

Re: Shocked slow as snail on my fibre

lol I normally get 15 meg down, and right now getting 0.02  Undecided
jamesanstee
Aspiring Pro
Posts: 558
Thanks: 27
Fixes: 3
Registered: ‎20-04-2012

Re: Shocked slow as snail on my fibre

Not having any issues with speed or latency in Weston-Super-Mare (Worle) Exchange .
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Shocked slow as snail on my fibre

Speed are now return to normal after midnight as it been slow from after 7pm till after midnight
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Shocked slow as snail on my fibre

Morning guys,
Sorry it's been poor for you still over the weekend.
I'm chasing up now on the latest for your exchanges and I'll be back with an update asap.
We appreciate your frustration with this, it is also frustrating for us.