My Internet speed is appalling!
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My Internet speed is appalling!
05-03-2014 10:50 PM
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Re: My Internet speed is appalling!
05-03-2014 10:55 PM
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Re: My Internet speed is appalling!
06-03-2014 10:08 AM
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I've just performed some diagnostic checks and can't see any obvious causes for the problem you've been having.
I'd advise heading to http://faults.plus.net ASAP and get that reported.
Adam
Re: My Internet speed is appalling!
16-05-2014 11:58 PM
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PS: before you say you've checked my line and everything's okay obviously it's not if I'm contacting you again!!!
Re: My Internet speed is appalling!
17-05-2014 8:46 AM
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Are you looking for help or have you come here just to rant? This is not the best of opening posts to elicit help from other customers who give their time for free to help others.
Can you please post the information requested in the speed issues thread at the top of this forum, then let's see what can be done to help you. You might notice on the thread you sought to hijack that the right information yields results.
Edit: did you follow the advice / request given here as there has been no response from you until this and the hijacking of two other threads. Please raise a fault report as requested by DCT - or confirm that this was done and what was the outcome.
Edit 2: Jim has removed the aggression from the original post's title / merged two threads into one, which makes the context a little bit clearer..
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: My Internet speed is appalling!
17-05-2014 9:07 AM
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Threads merged with the original complaint
Please keep discussion of your problem here
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