Call charges to 118118
My main issue here is that Plusnet do not publish the charge for this number when according to 118.com "118 118 is contacted by more people that any other number in Britain." (source: http://118.com/about118).
They make excuses about the impracticality of keeping up with changes in tarrifs from BT wholesale and publishing these to their website but the changes must surely be notified in advance and they publish the charges to many other similar numbers so the excuse strikes me as a bit lame to be honest.
Exactly
Add Tesco Home Phone to the list of competitive prices confirmed as 79p + 179p per minute (minimum £2.58 for up to one minute or£3.37 £4.37 for over 1 minute and up to 2 minutes).
They make excuses about the impracticality of keeping up with changes in tarrifs from BT wholesale and publishing these to their website but the changes must surely be notified in advance and they publish the charges to many other similar numbers so the excuse strikes me as a bit lame to be honest.
Quote from: zxlife All in all, there was no way in advance that myself as an EU was able to know that I was going to be charged £6.75 and not £2.58. What if the charge had been £67.50?
Exactly
Add Tesco Home Phone to the list of competitive prices confirmed as 79p + 179p per minute (minimum £2.58 for up to one minute or
Yes, you're correct, thanks, it is £4.37 and not £3.37 (my error - now corrected).
Still well short of £6.75 by anyone's standards though.
Still well short of £6.75 by anyone's standards though.
I fail to see the relevance of comparing Plusnet's charge with the charge made by other operators. The only relevant comparison is with the charge levied by BT Wholesale and the profit Plusnet make over and above that. I'm not sure I've seen a resolution to the query over whether Plusnet are charging the set-up AND the per minute for the first minute - that is relevant.
Plusnet are a business and people here are suggesting that Plusnet should subsidise another business (don't forget most of the charge goes to 118118). I for one as a non home phone user object to the idea that a small part of my subscription would be gifted to something as awful as 118118.
I can see that keeping a website up to date isn't straight forward. However Plusnet must have a system that calculates the billing for the details of the calls it receives from BTw. Couldn't a facility be put on the portal where you can enter a number and it will tell you how much it is going to cost?
I use the broadband phone - that has an option "Announce pence-per-minute cost before chargeable calls"; that announces that 118118 will cost .42 pence per minute - is that correct?
Plusnet are a business and people here are suggesting that Plusnet should subsidise another business (don't forget most of the charge goes to 118118). I for one as a non home phone user object to the idea that a small part of my subscription would be gifted to something as awful as 118118.
I can see that keeping a website up to date isn't straight forward. However Plusnet must have a system that calculates the billing for the details of the calls it receives from BTw. Couldn't a facility be put on the portal where you can enter a number and it will tell you how much it is going to cost?
I use the broadband phone - that has an option "Announce pence-per-minute cost before chargeable calls"; that announces that 118118 will cost .42 pence per minute - is that correct?
I think https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&ved=0CEUQFjAD&url=https%3A%2F%2Fww... (DQ sheet) is what you need.
Fixed fee 227.5
Pence per minute 150.167
Fixed fee 227.5
Pence per minute 150.167