Intermittent Internet Service
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Intermittent Internet Service
Re: Intermittent Internet Service
14-05-2012 6:44 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Some RSLite graphs of that behaviour would have been useful.
Re: Intermittent Internet Service
14-05-2012 3:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the call
Did what you (and Spencer) suggested.
Have taken the RF3 plate off the master socket
Now have a microfilter in the test socket with my router and home phone going into it.
Router stats now indicate it is synced at 1.472Mbps, SNRM at 5.8 and a download speed of........wait for it.......wait for it.......261Kbps!
Now the router is seeing 1.472Mbps, will my DL speed go up shortly?
KR's
Alex
Re: Intermittent Internet Service
14-05-2012 4:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Great, just great
My router is still seeing 1.472Mbps, SNR flirting with '6'.....yet D/L speeds still nearing dialup speed?
@ Any PN staff that read this.....should I reboot my router?
Please someone, anyone????
KR's
Alex
Re: Intermittent Internet Service
14-05-2012 5:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Intermittent Internet Service
15-05-2012 8:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The BT IP profile is still at 350. There have been two drops since yesterday but your sync is still good. Just need it to stay connected and wait for the profile to catch up I'm afraid.
Jojo
Re: Intermittent Internet Service
16-05-2012 11:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have waited and waited and waited........is my IP Profile 'stuck' at 350Kbps? Have there been anymore drops since the last ones you mention?
Don't do or make any changes without Spencers say so......as he wants the staus quo to be held for the time being.....just in case he has to erturn it to OR again. He has told me not totouch my router or cahnge anything including a router reboot.
I was just wondering if you can see any more drops?
KR's
Alex
Re: Intermittent Internet Service
17-05-2012 9:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Don't do or make any changes without Spencers say so.
Spencer should be in the office a little later today so I'll give him a heads up about this post.
FYI the last connection drop I can see was 00:16 on the 15th and you've been connected since 01:51 that morning.
Re: Intermittent Internet Service
17-05-2012 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After I made this last post Spencer updated my (very long) MAAF Faults Ticket, with further info for me.
I think Spencer is to review my connection on Friday morning.....hopefully it will still be stable and the IP Profile will march on up.......you never know eh!
Thanks
Alex
Re: Intermittent Internet Service
17-05-2012 1:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your profile has changed to 1000k which reflects your current stable sync rate of 1280Kbps by the DLM at the exchange. Told you if we waited if would happen ;). I'll have a chat with you tomorrow on this.
Re: Intermittent Internet Service
20-05-2012 9:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My SNRM remains well above it's target of 6. Right now it is 8ish. Anything to worry about?
BUT......Since my last OR visit last Sunday I have noticed on testing that my dropped packets has really increased.Yesterday at various times of day I lost between 17 and 32%! Should I be concerned?
Alex
Re: Intermittent Internet Service
20-05-2012 9:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Intermittent Internet Service
20-05-2012 10:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
BSOD event yesterday......factory reset!
I only back up my pc on the first of the month....so therefore lost all RSL data as was only using it from the 4th of May!
Alex
Re: Intermittent Internet Service
20-05-2012 10:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Intermittent Internet Service
23-05-2012 10:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Synced at 1280Kbps, giving me a Profile of 1000Kbps.
My target SNR has now been set at 9dB apparently as my line/connection kept attempting 're-trains' at 6dB.
Anyway so far so good, 1Mbps is just about usable in day to day surfing and e-mails etc.
Spencer had this ticket for just under a month and although that may seem a long time, much work was done in this time.
It has to be remembered that guys (n girls) like Spencer are at the mercy of BT OR much of the time, to carry out work/repairs.
Below is a list of what exactly was carried out on my line over the past month for those of you that are interested - cut and paste from my fault ticket.
The work listed from the escalation owner from the job is
* D side changed onto best possible pair (that's the pair going from your socket up to the cabinet)
* Multiple E side pairs tried and changed onto best possible E side (pair going from cab to exchange)
* Placed onto shorter mapping (shortened line by 20m)
* Port Reset and flex at exchange (This isn't an SNR reset as what people think. This is more improving things on BT's end)
* Placed onto new routing
* Checked joints and re terminated from cabinet to exchange.
* RF3 fitted and filtered faceplace (as seen at your home)
* Mapping restrictions used
* New BT socket
* New router incl filters (although this was sent from us)
* Lead in checked and reterminated and balanced
I wonder, out of all of the above, what was the ultimate probelem with my connection? The original fault was SNRM jumping all over the place causing dropouts and resyncs all the time....answers on a postcard.........
Just for interests sake I am going to run RSL for a day or do just so I can see what the SNR is doing
I have also attached a copy of my latest router stats.
Had a BSOD a few days back and have only just finished putting all my bits an bobs back onto my PC
KR's
Alex
Re: Intermittent Internet Service
30-05-2012 1:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Has been good since my last post.....but........
I have been resynced, now at 864Mbps and SNRM is now showing 12.4dB
Have my gremlins come back to visit me again or is this a 'blip'?
Alex
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Intermittent Internet Service