We hope you have a pleasant journey!

Well, we’ve finally done it!

And what a tremendous piece of work it has been for all those involved.

Yesterday we completed the particularly mammoth task that has involved moving all of our customers’ email over to our brand new mail platform based on the NetApp FAS3070 storage system.

It’s no big secret that email has been a sore point for us in the past and this is a monumental stepping stone towards reinstating the faith and trust we believe every customer deserves to have when it comes to the provisioning of their email services.

For anyone interested in the background behind this work or for those that missed it first time round, you’ll find my original forum posts below that go into specific detail regarding the problems we’ve had along with a technical overview of the mail platform:

PlusNet
Force9
FreeOnline
Metronet

The new implementation will go a long way towards fixing these issues.

I hope you’ll all join everyone here at PN towers in congratulating the engineers responsible for bringing this project to completion not only quickly and efficiently but with minimum disruption to customers’ service and only a few minor hiccups along the way (Hey nobody’s perfect!).

Here’s to the new storage platform and here’s to a new era!

Out with the old…

The NetApp FAS940 and Sun Storagetek 5310

In with the new…

The NetApp FAS3070

It’s not just the storage platform that’s had an overhaul. During the last few months we’ve also kitted our mxcore mail delivery platform out with a £120,000 re-fit and almost doubled the capacity of our mail collection servers. That’s not all we’ve done, we’ve introduced monitoring improvements, additional housekeeping and improved the way the platform handles spam.

All of this puts us well on our way to ensuring the problems of the past remain exactly that!

Rest assured we’re not going to put our feet up now. Oh no siree! Over the coming months we’ll be continuing to aim towards delivering a service that exceeds the customer expectation.

The hard work doesn’t stop here, but if anyone has any questions about this particular piece of work or the mail platform in general then feel free to leave a comment or join in the debate over on the portal forums.

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This entry was posted by Bob Pullen on Friday, May 11th, 2007 at 7:22 pm and is tagged with Email, mail, Spam and is posted in the category PlusNet News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a reply below. Pinging is currently not allowed.