Those of you who’ve been reading our blogs for a while now will know that we’ve been rather successful over the years at the Internet Services Providers’ Association (ISPA) awards. Hopefully 2013 will be no different and we’d like to continue the momentum with a little help from you.
Plusnet is participating in this year’s Customer Choice category which means it’s down to you guys to tell the judges what you think of the service you receive from us. Not only this, but you could also be in with a chance of winning a pair of tickets to attend this year’s black-tie event in person.
Read on to find out how …
ISPA is the UK’s Trade Association for providers of internet services and brings together the UK internet industry to provide essential support through innovation, knowledge and experience in order to benefit the UK economy and society…in other words, these awards are a bit like the Oscars of the internet world.
We’re amongst a number of other companies battling it out for this coveted title and we need you to have your say! By telling ISPA and thinkbroadband what you think of Plusnet in terms of reliability, customer service and value for money, you could win tickets to their black-tie awards ceremony held in London this July.
We really value customer feedback and we’re not asking you to simply trumpet our cause in this survey. Instead, you have the chance to tell the industry what you honestly think of our service.
The survey closes on 26th April 2013, and winners of the Consumer Choices award will be crowned on 11th July 2013 at the award ceremony hosted at the Sheraton Park Lane Hotel in London. The lucky winners of the competition to win tickets to the ceremony will attend the black tie event which includes a drinks reception, three-course meal, awards presentation and entertainment.
Nicholas Lansman, ISPA Secretary General, said:
“The Customer Choice award puts the power back into the hands of customers and I wish the best of luck to those who have entered. The ISPAs have been going for 15 years and reflect the best of the British internet industry.”
So what are you waiting for? If you’ve already filled out the survey and still have feedback to share with us then feel free to leave a comment below …
Yesterday BT announced that access to its fibre broadband network is now available to more than 15 million premises, meaning more than half of UK homes and businesses can now access much faster speeds. This delivery is approximately eighteen months ahead of schedule, with Openreach engineers enabling between 100,000 and 200,000 additional premises every week.
That’s great news for our customers because it means even more of you can benefit from Plusnet’s superfast fibre-optic broadband.
Read on to find out what OpenReach has to say about reaching this milestone …
Openreach chief executive Liv Garfield said:
“Fibre broadband is at the heart of our business and so it is great that we have now passed more than fifty per cent of UK premises. This is a significant milestone and one that our engineers can be proud of. They have worked through many months of appalling weather to bring the benefits of fibre to cities, towns and villages and this is making a genuine difference to how people live their lives.”
If you want see if fibre is currently available in your area then you can find out using BT Wholesale’s Broadband Availability Checker.
Don’t worry if fibre broadband isn’t available in your area yet because BT have committed to further 4million premises being fibre enabled by Spring 2014!
Are you thinking about upgrading to fibre? Or are you counting down the days until fibre becomes available? Let us know by leaving a comment below …
Plusnet has been named 2013 winner of ‘Best Value Broadband Provider’ in the Simplifydigital Customer Choice Awards, which recognise the best UK digital services based on customer feedback.
Simplifydigital, the UK’s only Ofcom accredited switching service for digital TV, home phone and broadband, used a comprehensive survey to obtain insight into the satisfaction of over 900 customers who had switched to a new provider within the last 12 months using its free, independent telephone switching service.
Over the past 12 months more people have switched to Plusnet through Simplifydigital than to any other provider, with 90% of customers generally satisfied and over 80% feeling that the service offered “good” or “very good” value for money
Charlie Ponsonby, CEO of Simplifydigital, commented on Plusnet winning Best Value Broadband Provider in the third annual Customer Choice Awards:
“Plusnet’s continued commitment to deliver really great value broadband and home phone packages that are available across all UK postcodes earns them our Customer Choice Award for Value Broadband.”
Katy Lomax, Head of Marketing at Plusnet said:
“We really pride ourselves on our levels of customer service so it is gratifying to see these awards reflect something we work hard to achieve.”
For more information on Simplifydigital and these awards, go to http://www.simplifydigital.co.uk/customerchoiceawards2013
Want to get fitter this Spring but don’t know where to start? Do you find it too much hassle monitoring how much exercise you need to do or the amount of calories you’re eating? Planning to run the Plusnet Yorkshire Marathon?
If the answer to any of the above is yes, keep reading, it’s never been easier to keep fit using technology enabled by your Plusnet broadband …
There’s a multitude of smartphone or tablet apps out there to help you get in shape or to keep your training on track
One of our favourites is the Nike+ running app. Link this to your Facebook account and you’ll get additional motivation by hearing cheers for each like or comment on your post. Not a fan of being cheered along? How about the Nike+ FuelBand? It’s a really good looking accessory that measures your movement. It has out-of-the-box instant accessibility along with some really nifty features such as real-time progress tracking and recognition for hitting milestones.
There are many more apps out there, here’s a few to kick start you on that path to a fitter new you:
If you prefer to keep fit at home there’s plenty more out there to help you along the way:
XBOX 360 add-on, Kinect, allows you to control the console and interact within games using your body. From calorie burning dance-offs with friends to full blown work-out routines, Kinect has it all within its great selection of games. There’s even a game that links to the Nike+ equipment we mentioned earlier.
Got some good moves? Just Dance for the Nintendo Wii is a great way to get some exercise in and have fun along the way.
If you don’t have a games console but still want to get in shape why not take a look at Weight Watchers Online? The site allows you to create a personalised plan to suit your goals and needs.
Finally, for all those gym members out there, why not check if your gym allows you to check availability and book classes online? Most fitness centres let you log on to see what new classes are coming up too, so you can make sure you don’t miss out on the newest fitness craze. Zumba anyone?
Before you start a new fitness regime or make changes to your diet, please ensure that you check with your GP or other medical professional.
How do you stay fit? Have you any useful tips you’ve found along the way? Do you have any suggestions that we’ve not covered on how to use your Broadband to stay fit? Let us know by leaving a comment below …
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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