Those of you familiar with our Webmail platform may have noticed this morning that it’s had a bit of a facelift.
We’ve been running an open trial of the new service since late last year and have been really happy with the results so today we’ve decided to remove the ‘beta’ label and make the service the default Webmail offering.
Each year, we publish what we plan to do over the course of the year. You can see what we set out to do last year in our Plans for 2007 post and what we actually did in our update. We might have bitten off more than we could chew…
Here is a quick review of last year and a view of our plans for the next 12 months. So read on to find out what’s coming up More…
It’s been a while since we last provided an update about our anti-spam platform back at the beginning of February. Since then you’d be forgiven for thinking that it’s all been a bit quiet on spam front, but rest assured we’ve definitely not been been resting on our laurels. Over the last two months our developers and network engineers have been busy beavering away at the configuration, code and script changes that will allow us to introduce the functionality promised when we last blogged about the subject.
Back in July some customers may remember reading a commitment that was made in one of my Email/Antispam updates that made reference to the introduction of spam and not spam buttons to our SquirrelMail webmail interface.
This was something that was raised as a suggestion way back in December last year by the UserGroup using their Issue Tracker.
It’s also one of the most requested features when we’ve asked our customers how we could improve our Webmail service.
Those who have seen the Usergroup Exclusive will already have heard the good news that the spam reporting buttons have now been rolled out to the live platform.
If you receive a message that’s marked as [-SPAM-] which isn’t, or a message that isn’t marked as [-SPAM-] but should be, then we would normally suggest that you forward it to our spam training addresses. This however can be cumbersome and some customers have been known to get confused about which details require forwarding.
Well help is at hand. If you use our Webmail platform then all this can now be achieved by a simple left mouse-click!
One of our customers, ‘Webwise’ on the portal forums, has also taken the time to create a plugin for Outlook Express that some of you might want to check out here.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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