Ofcom has recently announced a ‘Code of Practice’ to make sure new customers are given a realistic expectation of the speeds they‘ll get with their broadband. You may remember us blogging about it when it was first announced.
During the signup process we’ll now provide information about the speeds they can expect on their line once broadband is activated. This information will then be made available on the member centre for later reference. More…
Ofcom, the UK’s regulator for communications has released its annual Communications Market Report. There is a good summary on their site and an interesting new interactive section where Ofcom invites feedback.
I thought it might be interesting to post a round up of the places where PlusNet has been in the news this week, with a short reaction to each story.
Coverage around broadband speed has reached new heights recently. It is clear that many consumers feel misled by claims of speeds ‘up to’ a certain level, when in reality the connection often performs well below the expectations set.
More…
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