As many of you know we have been involved in forum and Usenet newsgroup discussions for many years, since well before I started here at Plusnet. Having this form of communication with our customers and other interested people from around the ADSL world can have both benefits and drawbacks (we like to think the benefits outweigh the drawbacks). I’m going to go through a number of different areas in this blog ranging from why we monitor forums, to the roles of the moderators and how I keep on top of issues raised. More…
In the year since the launch of the Community Site, the forums have probably proved to be the most popular area of the site. We’ve seen a huge variety of debate, discussion and information provided on all manner of topics, and the contributions from all of our customers have been appreciated. More…
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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