From Monday 1st December 2008 the VAT rate will drop from 17.5% to 15%. We’re pleased to confirm that we will pass on the benefits to our customers. Subscription charges made on or after 1st December will have VAT charged at 15%. This applies to new and existing customers.
We’ve put together a FAQ to answer some of the questions we’re being asked.
What are Plusnet doing about the VAT changes?
We’ll be passing on the reduction in VAT to our customers in their regular monthly subscriptions. Some ‘one-off’ charges such as postage and packing on hardware won’t be changed.

You can’t have missed today’s news that Chancellor Alistair Darling has cut the rate of VAT to 15%. Great news for all of us I’m sure you’ll agree as we’re all now counting our pennies. The VAT change takes effect from 1st December 2008 and will last until the end of 2009.
We’re pleased to confirm that we will pass on the benefit of this reduction to all of our customers, including our broadband subscription and phone packages. Existing customers’ subscription charges will also be charged with the new VAT rate. More…
Just read an interesting article in computing magazine. The UK electricity suppliers are set to roll out nationally smart meters which allow you greater choice in the type of electricity supply you purchase. For example, you could choose a plan based around your lifestyle where you require cheaper electricity at certain times of the day as opposed to being dictated to. So night shift workers may be able to take advantage of cheaper electricity during the day when they are actually in as opposed to at night when they are not.
This is an important step as it then allows the utility operators to “blend” their usage patterns better and not have to rely on “extensive carbon-heavy peak load generation” – their words not mine
The government wants this type of service in place by 2010 – to allow operators to meet their green objectives.
If a utility can be seen to offer differentiated services on something as mundane as electricity I’m sure we will see other service industries take up the mantle. We are already used to broadband being differentiated by usage / use but what will come next and how will this impact the way we manage our lives / lifestyles going forward. Interesting times…..
Regards
Dean
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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