There’s been talk in the forums today about our plans for the Customer Support Centre. As you know, we have a call centre based in Durban, South Africa, in addition to our one here in Sheffield. This is where we provide customer support for Madasafish, as well as for ISPs for the John Lewis Partnership. More…
An interview with Brad and Mike from the PlusNet customer support centre.
We have just activated an additional 155Mbps segment of central bandwidth. Customers connecting to the new segment will be terminated on the gateway PCL-AG02.
The new capacity has been activated in line with the current budget and projected growth in customer numbers. More…
In the year since the launch of the Community Site, the forums have probably proved to be the most popular area of the site. We’ve seen a huge variety of debate, discussion and information provided on all manner of topics, and the contributions from all of our customers have been appreciated. More…
Well, half the week has been (and gone!) and there is only 2 days until the weekend. I can look forward, and hope for nice weather… Having taken the Tardy slip off Kelly, here’s the contributions for today.
It’s been a few weeks since we last spoke to you about how our ADSL2+ trials via 21CN have been going. With the following article being published on Think Broadband we thought now would be an appropriate time to post a quick update. More…
PC Advisor have released the results of their annual Broadband Survey for this year as voted by their readers. Plusnet are very proud to have been voted joint second in the ‘Best overall ISP’ section.
Hi, In the last week we have been trying a pair programming concept with our Polish Software Development Team. Let me present some feedback from this experiment. More…
Ahoy me hearties! Did ye all know that today be International Talk Like a Pirate Day?
You didn’t? Well shiver me timbers and poke me in the eye with a rusty hook ’cause you do now!
Following on from last years frivolity we’ll once again be making sure we have some good ol’ fashion pirate-related fun here at Plusnet towers. More…
Another week nearly done and I’m here on a Thursday again. I think Colin’s trying to confuddle me. The weather’s already doing enough of that, it was quite nice out this afternoon. More…
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We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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