Plusnet has wiped the board clean by picking up seven gongs in Broadband Choices’ annual customer satisfaction awards!
In the broadband category of the awards, Plusnet has been named winner of six titles including: Broadband (overall), Quality and Reliability, Customer Service, Value for Money, Speed of Activation and Online Security Features.
Which? – the largest independent consumer body in the country – has given Plusnet’s UK home phone and broadband its fifth consecutive product recommendation.
Plusnet home broadband is the only internet services provider to gain a Which? recommended icon for their stand alone broadband following their latest customer satisfaction survey, of which the results have been released today. Plusnet is also one of only two providers to gain a product recommendation for our combined home phone and broadband packages.
Read on to find out more …
Picture this: A busy weekday evening, you’ve just arrived home from work and are juggling cooking the evening meal with tackling your teenage daughter’s GCSE maths homework, a yapping dog and a screeching toddler. Suddenly, your home phone rings. You dash to answer it, panic clouds your mind at the thought of great aunt Edith finally popping her clogs. You answer and all you hear is that familiar two second silence followed by the click of the line being connected to a call centre somewhere in a distant land or, worse still, an automated message kicks in…
And relax, it’s back… but for about 5 minutes on Friday night Google was down worldwide for every single online Google service from search to YouTube to Google Docs.
Read on to find out what impact this had on the Plusnet Broadband network …
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
© Plusnet plc All Rights Reserved. E&OE
Community Site News.. is powered by WordPress