We at Plusnet pride ourselves in providing a top-notch service to all of our customers, and that work was recognised this week by Which?, who recommended Plusnet for the seventh time.
We received a score of 72% in the latest Which? Broadband Customer Satisfaction Survey, following a series of updates to Plusnet’s service including; a Live Chat web service, which launched in November to help the customer service team answer customer questions more quickly, and the new Hub Zero router, offering a sharper performance while using 40% less energy than previous models.
This week is National Apprenticeship Week and Plusnet is celebrating having recently created 31 apprenticeship roles within the customer service division.
The awareness week, is coordinated by the National Apprenticeship Service and designed to celebrate Apprenticeships and the positive impact they have on individuals, businesses and the wider economy.
Those of you familiar with our Webmail platform may have noticed this morning that it’s had a bit of a facelift.
We’ve been running an open trial of the new service since late last year and have been really happy with the results so today we’ve decided to remove the ‘beta’ label and make the service the default Webmail offering.
We’re delighted to announce that Plusnet are the official broadband partner of the 2011 Gillette Four Nations. The Rugby League tournament takes place throughout October and November, and will see England, Wales, Australia and the current World Champions New Zealand contesting the trophy. All of the games will be broadcast on either the BBC or Sky Sports, with the eagerly-anticipated double-header at Wembley Stadium broadcast on both channels.
The partnership will see us offering new customers a pair of tickets to a Four Nations game of their choice and a month’s free broadband when they take Plusnet broadband and home phone. Full details of the offer can be found over on our website here.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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