Hello all, and welcome to the last End of Day of April! A lot has happened this month, including me getting married, but more importantly we have a whole load of new staff to help with your enquiries! More…

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We are pleased to announce that we have now activated an additional 155Mbps segment of central bandwidth.

Customers connecting to the new segment will be terminated on a new gateway named pcl-ag04. More…

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Hello Readers!

I was going to open with another song quote about how hot it’s been here, but I’m too hot to do so!  This is because I work in the Dev Dungeon where the air-con has a mind of it’s own.

Straight into the EOD cos I want to get out into the open air, James from Comms is first…

Greetings from your Comms Team.

It’s been a sweltering day in the office today and it’s been quite nice outside too!

Bob’s been doing his bit of problem management, Network change controls coupled with some forum and twitter posting. Matt’s been emailing some Madasafish customers as well as writing a new “Best Practice”.

Chris has continued to write his multi-part blog as well as monitoring our forums and preparing some forthcoming Comms that you’ll see before long. Mand’s been mainly in meetings and complaining about the heat.

I meanwhile, have posted a blog about blogging! As well as keeping up with all the goings-on in our forums.

Have a nice evening and I hope it’s nice and pleasant where you are too!

Not forgetting your daily Comm-ic intake:

Link
James

Next we have Rys of Dev…

It’s been one of those days down in Dev today. Way too hot because of the sunshine, we discovered that the aircon for the floor has been running off a wonky timer. It kicks in from 7am-7pm, but at 2pm ish, all hot and bothered, we realised that the system thought it was midnight and wasn’t even on.

It’s since been prodded in to life but it’s still irritable, at least in my part of the office.

Therefore concentration today, at least for me, has been patchy at best. I’m working on the back end of an email configuration system for one of our vISPs, which has meant asking for advice from our chief architect on how applications organise and perform their file I/O on the cluster, as I work on the class that’s responsible for persisting email content and meta-data to the disk.

Work on that vISP consumes almost everyone else on the floor as we bang up on a deadline, with the pressure and heat meaning a few of us are off out for a beer shortly after I submit this EOD post.

Here’s hoping the air-con can keep up tomorrow.

So that’s what the problem is!  Here’s hoping indeed!

Finally we have Alice from The Happy Prov Team

Hi from a happy Prov Team.

It’s a sunny Wednesday in Sheffield and we are halfway through the week.

It was a good start to the day as we have Hayleigh back on our team, she has been off for a few days and has jumped feet first back into work as well as bringing laughter and fun to the office. Throughout the day there has been a slight distraction of the sounds of building work vibrating through our floor, however this has not dampened our spirits.

Most of our team, including Rob and Mark, have managed to hit target before the end of the day creating a competitive air to our table.
I have been busy upgrading some of our customers accounts to the 21CN Trial this afternoon. We have had some new people join us temporarily on our prov team to help with the magnitude of extra work which we appreciate greatly.

Nearly home time now so see ya, bye

Home Time indeed – I’m off home to hope that tonights Champions League game is a tad more entertaining than last nights effort!

Have a good evening, see you soon.

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I’ve never really been one for keeping a personal blog. I don’t like the thought that literally anyone could be reading what would essentially be a run down of how I’m feeling, what I’m thinking about and so on. If I wanted someone to know – I could just tell them.

Sure – I’ve made a few blog posts on this very website, about speeds on IPStream Max, the way our IVR works, and so on, but I’ve never really been inclined to keep my own one until now.
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Today has been an interesting day. Interesting in that I am only doing a 2.5 day week? Interesting in that I am working on a secret project? Interesting in that it rained a lot? No. More…

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After reading Matt’s Twitter blog that he published a couple of weeks ago, I thought I’d take the opportunity to write a follow-up piece about my own experiences with the increasingly popular micro-blogging cum social networking service of the moment.

What I found particularly interesting about Matt’s blog were some of the comments that readers had left. Whilst there aren’t many, what is evident from these comments is something that I’ve noticed on a much larger scale when chatting to friends, family and work associates about the new social networking phenomena – You either love it, or you hate it! More…

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It’s the last week of the month, and after a relaxing, Sunny weekend (at least in Sheffield!) it’s back to work today… and a return to the wet weather that’s typical for the UK. I actually had to search for my jacket this morning
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First time I’ve edited the EOD in many a moon. Let me see if things still work in the same way. Oooh that’s a shiny button I wonder what it does?

BOOM, CRASH.

Note to self, don’t press that again.

Anyway on with the festivities and let’s head to the first department to see what they’ve been up to today.

Well that’s a poor turnout. No department has given an update today so I’ll just have to make it up as I go along.

Networks have been doing networky things.
Dev have been coding.
Comms have been in forums and other commsy stuff, don’t forget the comm-ic here.
CSC have been helping customers.
Sales have sold broadband.
HR have been making sure HR stuff gets done.
Marketing have been doing markety stuff.
The other departments that I’ve missed have been doing things related to their job roles.

Sorry about that folks, you can only work with what you’re given.
Thanks for reading and have a cracking weekend.

Chris.

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It’s nearly the end of the week and it’s nearly time to go home. Just got the End of Day to finish off and that’s me done for Thursday. Always seems a little odd writing this when it isn’t a Friday, means the weekend isn’t here yet.
Oh well let’s kick things off with our only entry of the day Adam from the Customer Options Team:

Today the Customer Options Team has been a bit of a manic one, we have had a couple of people off sick which has made the department a little busy for a Thursday!

The day is thankfully drawing to a close soon and I think the whole team deserves a pat on the back and a beer for the hard work and effort that has been put in today. The highlight of the day was Laura returning to the building after lunch with a brand new set of fairy wings! Personally I think she may be a few sandwiches short of a picnic!? As I write this she would also like me to point out that they are “PINK” wings, not too sure if that makes them any better than non-pink fairy wings….Maybe someone could enlighten me because I don’t get it! (Ed: me neither)

On a whole, not too bad a day here in Team COT but I have to admit that I’m looking forward to my day off tomorrow!

Here ye go.

With only one entry I was going to add a bit from the Business Improvement Team, but Luke and Rich have (sensibly) already left, Maria is still here deep in contemplation completing end of year reviews and working on a new process for signups. I’ve been in lots of meetings, working on TR-069 testing, adding a new sig to Ellacoya for iPlayer HD, creating a number of reports and lots of other random stuff.

And that’s it, I’m off to do some shopping before heading home. Looks like tomorrow will be another busy day, I might even get a start on the things I had planned to do on Monday. It’s all good fun. Catch everyone again tomorrow.

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Just one EOD update today, but it’s a good one!

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