Little bit of a later EOD update from me today, I had to rush out of the office quickly so I’m doing it from home instead.

Starting us off, Catherine from the QA Team

Hi everyone again. I’ve just been off for two days which, plus the weekend, gave me a 4 day holiday. Very nice and much needed :-) Back to it again today and I’m taking back over from Gary, who has been masterminding my project (and doing a fine job) in my absence. Today he’s switched back to creating a testplan and doing the many other things he helps the rest of the team with on a regular basis. Gavin has been doing more of the ever present automation work – we’re actively trying to make as much of our work automated as possible. Paul has been working with Rys on a new plan to deliver a small pixie to each new customers’ house. We’re very excited by this. Pete has settled in well to the team and has been helping on the pixie project and doing some problems in the meantime. Matt 1 has been taking the opportunity for a rare dev day and has been working on our internal alerting system, which will hopefully stop our on-call developers from false alarms waking them in the middle of the night. Matt 2 has also been doing problems, along with Deepa in India. Nigel is on holiday. Finally, Spotify has just scored a win in the ongoing last.fm – Spotify battle here, by adding one of my favourite bands to their archives. I’ve since been taking advantage of the opportunity to menace Phil in the web team’s eardrums with it by sending him various Spotify links to said shouty metal. It’s what Web 2.0 is for, I think

Long time no update: Paul from the Dev Team

It’s been a while since the last Dev post to the Plusnet community. We still love you, really! You know what geeks are like – we get so focused on what we’re doing that we forget to talk, eat, shower…. ahh… I’d better stop there.

We’ve had an exciting time over the past few weeks with a major overhaul of our residential product line taking centre stage.

Slightly out of the spotlight but no less important are the continual improvements we’re making to our business reseller platform – Plusnet Partner. It’s already ahead of the competition (we know, our customers tell us) but we’re not resting on our laurels. Partner will get better and better until it’s waaa…aaa…aaa..aaay ahead!

Finally, preparation of our internal systems for the mainstream release of 21CN is picking up pace and we’re on track to be among the first to deliver this technology to a speed-hungry public.

/bye

Crikey, he’s enthusiastic!

Gordan from the Business Team

It’s been a bit manic over here in the Biz section, we’ve all been picking up calls and dealing with everything today. If only there was some way to channel the energy we use every day in picking up the phone, today would probably have been the equivalent to 16 hamsters wheels in constant motion.

Back in the real world, Martin was fielding the majority of faults today, with Mark chipping in on top of his other escalated bits and bobs. Chris managed to change his sheets/hide the evidence before his shift, and has gone about his work with a smirk all day. Mick’s been doing unspeakable things, along with Customer Service tickets and some Provisioning work too, including his first Home Phone transfer! Phil came in for a bit, he’s gone now, so I can’t ask him what he did – no doubt it was vital. Oli and Adam strolled into the madness at half 11ish and immediately set about the tickets. Me? I’ve been doing Partner stuff. That’s my answer to everything mind you.

In a break from normal tradition, I thought I’d provide a link that I liked

I’m particularly enamoured with the ‘possibly fanciful’ term ‘pandemonium of parrots.’

Ok, that’s it! Good night.

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This entry was posted by Kelly Dorset on Wednesday, February 25th, 2009 at 8:31 pm and is tagged with and is posted in the category EOD. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.