Comments on: Get an even bigger discount for recommending Plusnet http://community.plus.net/blog/2009/02/04/get-an-even-bigger-discount-for-recommending-plusnet/ News and Updates on the Community. Sat, 21 Nov 2009 10:19:22 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: tgr http://community.plus.net/blog/2009/02/04/get-an-even-bigger-discount-for-recommending-plusnet/comment-page-1/#comment-12824 tgr Sat, 14 Mar 2009 07:36:53 +0000 http://community.plus.net/?p=13148#comment-12824 This is an absolute disgrace and the more people that know about it the better I suggest you write to the newspapers after all plunet are always boasting that papers put them top on a regular basis but perhaps things are changing since BT took over. Have a look at this http://www.ispreview.co.uk/ this shows BT is one of the worst ISPs i think only tiscali rates worse. I do not blame the staff at plusnet I think they are great and extremely helpful. But if BT interferes (and its share price is now down to 70p against £8 or much more a year or so ago) it certainly will start to hold out its grasping hands for more cash from its customers. Service from BT is generally voted to be pretty poor for anything it touches. I would have thought as someone associated with oxfam you should have some clout with the media. This is an absolute disgrace and the more people that know about it the better I suggest you write to the newspapers after all plunet are always boasting that papers put them top on a regular basis but perhaps things are changing since BT took over. Have a look at this http://www.ispreview.co.uk/ this shows BT is one of the worst ISPs i think only tiscali rates worse. I do not blame the staff at plusnet I think they are great and extremely helpful. But if BT interferes (and its share price is now down to 70p against £8 or much more a year or so ago) it certainly will start to hold out its grasping hands for more cash from its customers. Service from BT is generally voted to be pretty poor for anything it touches.

I would have thought as someone associated with oxfam you should have some clout with the media.

]]> By: Rupert Wilson http://community.plus.net/blog/2009/02/04/get-an-even-bigger-discount-for-recommending-plusnet/comment-page-1/#comment-12803 Rupert Wilson Fri, 13 Mar 2009 19:25:52 +0000 http://community.plus.net/?p=13148#comment-12803 Great! So Plus.net are offering more incentives, yet, even after making referrals, and staying with Plus.net for 3 years, and this a connection used by the charity Oxfam, sure enough when attempting to leave Plus.net achieve two unfair, unacceptable, and inexplicable things: 1. while giving the MAC code, they insist on 30 days notice, else penalty in lieu. the same thing applies if you ignore the first MAC code (having thus given notice of your intention to leave) and ask later for a 2nd MAC code... apparently they forget that you notified them of your intention to leave. Give a little with the left hand, take a lot with the right. 2. Take a leaving penalty fee... again, I might understand if this were below the contract period, but after 3 years it seems like a kick in the shins; just enough pain to ensure one remembers never to refer anyone to their services again. Not ever. Go ahead Plus.net, talk to me about incentives, but do NOT imagine that I will be impressed by hidden financial penalties, and know that I will tell everyone to avoid you. I believe most people like a simple tariff with no hidden charges. I believe you should be ashamed of this nonsense. After minimum contract period there must be no financial penalty - this is easy to understand, fair and logical; nothing else is acceptable. Great! So Plus.net are offering more incentives, yet, even after making referrals, and staying with Plus.net for 3 years, and this a connection used by the charity Oxfam, sure enough when attempting to leave Plus.net achieve two unfair, unacceptable, and inexplicable things:
1. while giving the MAC code, they insist on 30 days notice, else penalty in lieu. the same thing applies if you ignore the first MAC code (having thus given notice of your intention to leave) and ask later for a 2nd MAC code... apparently they forget that you notified them of your intention to leave. Give a little with the left hand, take a lot with the right.
2. Take a leaving penalty fee... again, I might understand if this were below the contract period, but after 3 years it seems like a kick in the shins; just enough pain to ensure one remembers never to refer anyone to their services again. Not ever.

Go ahead Plus.net, talk to me about incentives, but do NOT imagine that I will be impressed by hidden financial penalties, and know that I will tell everyone to avoid you.
I believe most people like a simple tariff with no hidden charges. I believe you should be ashamed of this nonsense.
After minimum contract period there must be no financial penalty - this is easy to understand, fair and logical; nothing else is acceptable.

]]>