Crikey, today’s been a long and hectic day… so much so that I’d forgotten about the End of Day.
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Barack Obama was today inaugurated as the 44th President of the United States of America. Coverage of the ceremony was shown live on several channels in the UK including the BBC.
During the 2 hour broadcast between 4pm and 6pm UK time we saw a significant increase in streaming traffic, particularly from iPlayer (which includes streaming coverage from the BBC website as well as the catch up TV service as they use the same technology). More…
Today I’ve mainly been tearing my hair out trying to figure out why Internet Explorer 7 works one minute then stops workiing as soon as I turn my back/close my eyes/breath. I’d love to know how much IE costs the industry each year in wasted time trying to work around stupid bugs. I bet it’s enough to fund a manned mission to Mars. That would be much more fun. Elsewhere, James has been testing stuff for people and developing a plan for upgrading the Community site to the latest version of WordPress. Mark’s been writing text for some new system emails. Phil’s been working on templates for the account change pages. Dan’s been working on problems along with Gary and Andy. Duffy’s been working on the Home Phone control panel. Colin’s been on NADS (little bits of work that are smaller than a project). Kelly’s been in and out of meetings and also working on ISO documentation.
Oli from Business Support has this to say:
Today we have mainly been busy dealing with a number of new tickets being raised for the team. There has also been a steady flow of calls but nowhere near as many as yesterday (well it was Monday after all).
After a discussion with the guys on the team we haven’t noted a specific type of issue/problem that customers have contacted us about today, all of the common causes apply: faults, provisioning etc.
The faults have ranged across all of the different types that we deal with, no real pattern to these just naturally occurring issues. We spend time liaising with BT Wholesale to ensure that faults are fixed as quickly as possible. The calls coming in today have been no different as often this is the only way for the user to let us know that they have a problem with the service that they would like us to investigate.
Lots of provisioning to do as usual today, this ranges from new activations to migrations from other service providers or line modifications such as Interleaving or line speed changes.
As Kelly pointed out, January is going quickly… much as Monday did today – it reached the End of Day before I knew it, and as I had to dash off at 5.30, it’s taken me nearly 2hrs to even begin to contemplate writing it – just where does time go?
Hello hello hello, good evening good evening good evening. It’s 8pm on Friday and I still seem to be in the office. Is it dedication or medication? I don’t know, I think I just love to work. Still I want to get out here in the next 30 minutes to see QI. Think that’s do-able as the End of Day is the last thing I need to do before going home. SO without further ado let’s get on with the show. More…
My, we’ve all been busy. As usual. It’s felt like a productive busy though for me. It’s certainly good to be able to give you a very positive update about the ADSL2+ trials we’ve been running. And, if you want to volunteer to trial the service yourself, you can now find out more. Read about how to take part and what you might expect in our ADSL2+ trial blog.
Let’s see what the other folks have been beavering away at today shall we? More…
We are currently running a trial for ADSL2+, the next generation of broadband in the UK that offers increased speeds on both upload and download.
The trial has now been running for several months with a number of customers being invited via our Community forums. To take part you need to be in an area of the country where ADSL2+ is available. You can read more in the dedicated ADSL2+ trial forum.
ADSL2+ is the next generation of broadband..
You can find out about the basics of ADSL2+ at our website.
Tomorrow is the 15th, halfway through January already… Crikey!
On with the EOD: More…
Here at Plusnet towers the world appears to orbit the sun much faster than elsewhere. We’ve had at least three seasons during the course of the day. We’re currently into late autumn (wearing a jumper but no jacket). More…
One of my favourite things about the new Ironport platform we have implemented to combat spam on our networks is how it uses a reputation based system to determine how to handle incoming mail.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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