Comments on: Changes at the top

By: Bert

Bert — Mon, 05 Jan 2009 19:34:09 +0000

I left BT because of the appalling way they treated their customers. I can only believe that the change of structure at the will be to our disadvantage and that BT will change the culture at Plusnett.

By: john

john — Wed, 24 Dec 2008 12:01:33 +0000

i left bt as their service so bad, they increased prices by 2000% for evening and weekend calls, entered me into a contract which i did not agree to (eventually got the money back despite them refusing to return calls, emails and then credting my bt account - which is non existent as far as i am concerned because i left bt)

i hope this guy sees customers as customers and not just awkward numbers like bt

By: Barry

Barry — Fri, 19 Dec 2008 18:20:44 +0000

As a long established subscriber, I trust Madasafish to appoint the right people, just as I trust their expertise in all other respects. I also appreciate this family forum, where user comments are welcome.

By: Anon

Anon — Sat, 13 Dec 2008 14:46:53 +0000

this explains why i went for an interview for sky talk and was rejected.the feedback they gave was because of my honesty in the complications that i felt had happened between bt and virgin partially due to BT.
Politics is absolutely diabolical especially when brown nosing is now the only way to get forward.

By: Heloman

Heloman — Fri, 14 Nov 2008 19:35:24 +0000

I'm sure we're all concerned about Phorm. But the regularly re-occurring scares (which is all they are) about it are getting boring.
Let's give the guy a chance. Its hardly a surprise that the new chap is from BT!!

By: axisofevil

axisofevil — Fri, 14 Nov 2008 18:26:10 +0000

Me too.

By: techguy

techguy — Fri, 14 Nov 2008 17:50:54 +0000

I second axisofevils' concern about webstalker sorry webwise.

If this gets implmented, safeguard or no, I'm off!

By: axisofevil

axisofevil — Fri, 14 Nov 2008 11:57:53 +0000

It was announced yesterday that BT have 10,000 staff to put on the scrap heap.

By: Dick Cowen

Dick Cowen — Fri, 14 Nov 2008 10:35:57 +0000

At least he will see why PN are leaders for Customer Service with such an open, outspoken, active, critical but fiercely loyal customer base.
Welcome on board Mr Vollmer.

By: Ben

Ben — Fri, 14 Nov 2008 09:13:08 +0000

Why is everyone up-tight about the new CEO being ex-BT? It's a good thing, we are getting someone experienced... besides, I doubt it will take long for the Plusnet crew to turn him into a Plusnet CEO, I'll give them until the Christmas party.

Congratulations to Mr Vollmer, it's now up to you to guide and continue Plusnet to the top, I wish you luck