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	<title>Comments on: CSC South Africa update</title>
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		<title>By: What&#8217;s been going on in the CSC? &#124; Community Site News</title>
		<link>http://community.plus.net/blog/2008/07/29/csc-south-africa-update/comment-page-1/#comment-6357</link>
		<dc:creator>What&#8217;s been going on in the CSC? &#124; Community Site News</dc:creator>
		<pubDate>Wed, 17 Sep 2008 17:48:04 +0000</pubDate>
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		<description>[...] Dodds, our Operations Manager, has been keeping us all up to date with the news from Durban in his blogs (Nick&#8217;s first blog). The team in South Africa have won numerous awards for service over the [...]</description>
		<content:encoded><![CDATA[<p>[...] Dodds, our Operations Manager, has been keeping us all up to date with the news from Durban in his blogs (Nick&#8217;s first blog). The team in South Africa have won numerous awards for service over the [...]</p>
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		<title>By: Great customer service - online or by phone? &#124; Community Site News</title>
		<link>http://community.plus.net/blog/2008/07/29/csc-south-africa-update/comment-page-1/#comment-6161</link>
		<dc:creator>Great customer service - online or by phone? &#124; Community Site News</dc:creator>
		<pubDate>Wed, 10 Sep 2008 10:14:20 +0000</pubDate>
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		<description>[...] Support Centre via the phone system. We have two customer support sites - Sheffield, UK and Durban, South Africa. It’s more efficient for us to deal with support requests online rather than by phone, as we [...]</description>
		<content:encoded><![CDATA[<p>[...] Support Centre via the phone system. We have two customer support sites - Sheffield, UK and Durban, South Africa. It’s more efficient for us to deal with support requests online rather than by phone, as we [...]</p>
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