Comments on: WebUser reports on broadband speeds

By: pn customer

pn customer — Thu, 26 Jun 2008 17:14:10 +0000

yeah people are so obssed with the amount of bandwidth avable to them.
im a gamer and was telling some one they where lagging during a game and they said i shouldnt be im on cable (hahaha) cannot rember what bandwidth he had but was big and he didnt understand about ping times and peak times alot of isps networks slow right down.
so keep the good work up pn with makeing shaw the traffic mangment system runs smothly only had one problem with the system since joining and that was a few weeks ago. when u needed to give it kick to get mangment levels to work on few customers accounts.

By: Dave Tomlinson

Dave Tomlinson — Thu, 26 Jun 2008 13:55:46 +0000

Yep, the way that the traffic managament is designed is to try and give the best experience it can (within certain parameters) and differentiate certain products from each other. So that for example, gaming and VoIP get the best experience (the latency stays low even when the network is busiest), and browsing and VPN and stuff like that continue to work fine and any effect on them is minimal (such as it might take an extra 50ms to load a webpage not something you're going to notice) but will lower P2P and usenet speeds.

Whilst the BBYW Pro experience means that the P2P and usenet speeds should stay high even when the network is busy because they get gold priority same with unidentified traffic.

Now we can't legislate for exchange side contention which can cause some slow downs in speed, we can as I say control the exprience across our network and whilst that may cause some slow downs when it gets busy, the effect is more controlled so that P2P/Usenet gets slowed first, then only when it gets really busy would you notice any effect on gold traffic and you still shouldn't see any effect on titanium.

By: s_d_c

s_d_c — Thu, 26 Jun 2008 08:32:54 +0000

I've certainly experienced speeds dropping at peak - speedtests on my line (which syncs at 7000kbps) can drop to 3000kbps around 7pm-8pm. I'm on BBYW Pro btw.

I guess the issue with traffic management is that my speeds might drop, but my traffic is still being prioritised correctly. I think people need to stop worrying about speed and worry about the quality of their service. Personally, if I had a choice between 3Mbps and no difficulty loading websites, good pings and latency etc vs 7Mbps but a poor experience, I'd choose the former. Generally, with PlusNet, I get 7Mbps and a great experience!

By: pierre_pierre

pierre_pierre — Wed, 25 Jun 2008 18:17:18 +0000

just done back to back
mybroadband speed
Today 19:13 6065 kbps (758kB/s) 379 kbps (47.4kB/s)
Broadband speed
Download 5080Kbps Upload 358Kbps