Comments on: PlusNet welcome Ofcom's Broadband Speed Code of Practice http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/ News and Updates on the Community. Sat, 21 Nov 2009 10:19:22 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Ofcom Linechecker Code of Practice - What’s that all about then? | Community Site News http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/comment-page-1/#comment-7921 Ofcom Linechecker Code of Practice - What’s that all about then? | Community Site News Wed, 26 Nov 2008 15:48:51 +0000 http://community.plus.net/?p=12507#comment-7921 [...] Ofcom has recently announced a ‘Code of Practice’ to make sure new customers are given a realistic expectation of the speeds they‘ll get with their broadband. You may remember us blogging about it when it was first announced. [...] [...] Ofcom has recently announced a ‘Code of Practice’ to make sure new customers are given a realistic expectation of the speeds they‘ll get with their broadband. You may remember us blogging about it when it was first announced. [...]

]]> By: PlusNet in the news 6th June 08 | Community Site News http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/comment-page-1/#comment-6151 PlusNet in the news 6th June 08 | Community Site News Wed, 10 Sep 2008 09:20:39 +0000 http://community.plus.net/?p=12507#comment-6151 [...] biggest story in UK broadband this week was the launch of Ofcom’s new Code of Conduct on broadband speeds and this was covered pretty extensively in all the papers and online. [...] [...] biggest story in UK broadband this week was the launch of Ofcom’s new Code of Conduct on broadband speeds and this was covered pretty extensively in all the papers and online. [...]

]]> By: Dan http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/comment-page-1/#comment-3998 Dan Fri, 06 Jun 2008 19:43:46 +0000 http://community.plus.net/?p=12507#comment-3998 While I fully support this code from PlusNet's perspective, I am disappointed that it hasn't covered mobile broadband, especially Pinciple 5. My current mobile provider could certainly learn a bit about how to treat a customer respectfully by observing most of the CoP. While I fully support this code from PlusNet's perspective, I am disappointed that it hasn't covered mobile broadband, especially Pinciple 5. My current mobile provider could certainly learn a bit about how to treat a customer respectfully by observing most of the CoP.

]]> By: Peter Jackson http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/comment-page-1/#comment-3974 Peter Jackson Thu, 05 Jun 2008 12:15:05 +0000 http://community.plus.net/?p=12507#comment-3974 I'm pleased to see that coverage of the Ofcom voluntary code of practice on The Register contains reference to our transparency on traffic management. El Reg links to our 'Expected Speeds' page which explains how we maintain quality of service for prioritised applications such as browsing and gaming during peak periods: http://www.theregister.co.uk/2008/06/05/ofcom_broadband_code_practice/ I'm pleased to see that coverage of the Ofcom voluntary code of practice on The Register contains reference to our transparency on traffic management. El Reg links to our 'Expected Speeds' page which explains how we maintain quality of service for prioritised applications such as browsing and gaming during peak periods:

http://www.theregister.co.uk/2008/06/05/ofcom_broadband_code_practice/

]]> By: gswindale http://community.plus.net/blog/2008/06/05/plusnet-welcome-ofcoms-broadband-speed-code-of-practice/comment-page-1/#comment-3973 gswindale Thu, 05 Jun 2008 11:11:24 +0000 http://community.plus.net/?p=12507#comment-3973 Heard about this on the news this morning - was surprised the BBC were going on about ISPS having to advise customers the actual expected speed to be received rather than the "up-to" figure. My ISP (PN) did this when I signed up for the ADSL Max service back in 2005/06. Heard about this on the news this morning - was surprised the BBC were going on about ISPS having to advise customers the actual expected speed to be received rather than the "up-to" figure. My ISP (PN) did this when I signed up for the ADSL Max service back in 2005/06.

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