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	<title>Comments on: Broadband Fault Handling Survey: May 2008</title>
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		<title>By: Broadband Faults Survey: Aug08 &#124; Community Site News</title>
		<link>http://community.plus.net/blog/2008/05/30/broadband-fault-handling-survey-may-2008/comment-page-1/#comment-5838</link>
		<dc:creator>Broadband Faults Survey: Aug08 &#124; Community Site News</dc:creator>
		<pubDate>Mon, 01 Sep 2008 14:45:23 +0000</pubDate>
		<guid isPermaLink="false">http://community.plus.net/?p=12481#comment-5838</guid>
		<description>[...] we understood the issue. We analyse the results each quarter. Brad posted the last update in May; how have we done since [...]</description>
		<content:encoded><![CDATA[<p>[...] we understood the issue. We analyse the results each quarter. Brad posted the last update in May; how have we done since [...]</p>
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		<title>By: Carol</title>
		<link>http://community.plus.net/blog/2008/05/30/broadband-fault-handling-survey-may-2008/comment-page-1/#comment-4714</link>
		<dc:creator>Carol</dc:creator>
		<pubDate>Sun, 06 Jul 2008 17:51:53 +0000</pubDate>
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		<description>Excellent progress is being made on one of the most important areas of dissatisfaction for our customers, understandably so ;)

I am confident that we can improve on this further and with future plans, we will be the best isp in the market for fault handling and resolution.</description>
		<content:encoded><![CDATA[<p>Excellent progress is being made on one of the most important areas of dissatisfaction for our customers, understandably so <img src='http://community.plus.net/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>I am confident that we can improve on this further and with future plans, we will be the best isp in the market for fault handling and resolution.</p>
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