I don’t like Thursdays. Certainly it is true that it is almost Friday, which is a good day, but Thursday is not. On Thursday, I am forced to eat salad. Now, whilst salad may be healthy for you, it’s arguable that you actually expend more energy eating eat than you would actually gain from the food itself. Still there was soup. Soup is nice. James likes soup.

I will point out that I could go out to get food, but that would just be silly

I suppose that at some point, I should probably tell you that despite not having a hot meal, we have actually done some work today. This is true. I wonder what everyone’s been doing?

Pray tell, Kevin of CSC

A nice sunny day in Sheffield and the staff equally bright and cheerful [Ed. It's been glorious!]

The top five:

1, New faults - All types, no patterns. A lot of calls due to this cause.

2, Email - Spam filtering, bounces, set-up. General calls.

3, Router setup - increase from yesterday, same reasons, new equipment, unsure of settings.

4, Provisioning updates - Getting new accounts activated, checking orders. BT doing work early

5, Logged fault updates - Again due to text messages the customers call in for updates.

So, John of Networks, what have your lot been upto?

Ops
BenB- Postini whitelisting problem.
DanP - Tickets, Abuse Mailbox, RIPAs
MikeP - Staging platform improvements
MattR - Tickets, monitoring Ellacoya system
SimonB - upgrading of storage firmware for the incoming mail servers and the auditing of our London colo’s
Riz - Sorting multiple postini problems and changes to backend system
RichardP - Usenet authentication problems, anti-spam work, replacing failed disks
DuncanS - Monitoring and housekeeping
MarkL - documenting leased lines
Aaron - Domain billing.
KevM - parbin support and payments

Dev
IanG - Monitoring and Platform Security improvements
GeoffM - Mail problems with the disable spam option in manage my mail
MikeG - documentation for new auth dns system

DBAs
MarkH - Database Monitoring and Ad-hoc tasks
AlanL - Database Monitoring and documentation
JohnR - Reporting, Query optimisation

Hey! Poor Pool Parr! What have you been doing?

Well, erm, Comms, yeah, thats the one. There’s an update somewhere around here but not sure where….

Ah yes, found it.

Today Bob has been battling the evil email demons while continuing to ensure usenet access is restored for anyone still not able to access it.
Mand has been in a multitude of meetings broken up by problem hunting and also home phone queries.
James has been, well I’m not sure but as he’s ed today I’m sure he can fill this in. [Drinking coffee and eating salad]
I’ve been handling change controls, popping in and out of forums and also helping Bradders set up a projector (plug the cable into the monitor port on a PC, apparently he couldn’t figure out how to do this ). }

That is all.

And that looks like it’s all from everyone else too. I shall now make my departure with thoughts of steak. Still, tomorrow’s Friday. Friday brings Fish and Chips. Plus other stuff! (technical term)

Time to go and sort out some washing

See you tomorrow!

James

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This entry was posted by James on Thursday, April 10th, 2008 at 5:29 pm and is tagged with and is posted in the category EOD. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.