Comments on: Postini Anti-spam update: Take control of the PlusNet spam filter! http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/ News and Updates on the Community. Fri, 06 Nov 2009 18:54:21 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: PlusNet's plans for 2008/09 | Community Site News http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-6183 PlusNet's plans for 2008/09 | Community Site News Wed, 10 Sep 2008 13:06:28 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-6183 [...] made big progress in solving last year’s spam problems by working with Postini and improving Manage My Mail. We’ll stay on top of the evil that is spam and keep making [...] [...] made big progress in solving last year’s spam problems by working with Postini and improving Manage My Mail. We’ll stay on top of the evil that is spam and keep making [...]

]]> By: bobpullen http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-3505 bobpullen Wed, 14 May 2008 11:21:08 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-3505 Certainly a good idea stribs and I believe that's how some of Yahoo's webmail services work. SquirrelMail for us though was originally intended as a temporary solution. Chances are we'll be looking at alternatives before long and hacking the interface to get it to do what you want makes it a little tricky when it comes to upgrading the core software on the platform. Certainly a good idea stribs and I believe that's how some of Yahoo's webmail services work. SquirrelMail for us though was originally intended as a temporary solution. Chances are we'll be looking at alternatives before long and hacking the interface to get it to do what you want makes it a little tricky when it comes to upgrading the core software on the platform.

]]> By: stribs http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-3395 stribs Sat, 10 May 2008 11:50:14 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-3395 Would it be possible to automatically add email addresses to the white list when a user marks mail as not spam or just have a add to white list button along with the spam not spam etc buttons so that it would be easy from the inbox to set up a white list. Would it be possible to automatically add email addresses to the white list when a user marks mail as not spam or just have a add to white list button along with the spam not spam etc buttons so that it would be easy from the inbox to set up a white list.

]]> By: bobpullen http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2668 bobpullen Thu, 24 Apr 2008 07:43:26 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2668 Rob, looks like Jon has already responded to your support ticket. Looks like we should be able to do what you're asking. Rob, looks like Jon has already responded to your support ticket. Looks like we should be able to do what you're asking.

]]> By: Rob McGonigle http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2654 Rob McGonigle Wed, 23 Apr 2008 22:59:36 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2654 The spam getting through recently is getting worse not better. And none of it is particularly difficult to filter. See support ticket #24849727 for the example as I would not want this searchable in my name. The spam getting through recently is getting worse not better. And none of it is particularly difficult to filter.

See support ticket #24849727 for the example as I would not want this searchable in my name.

]]> By: Chris http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2453 Chris Thu, 10 Apr 2008 12:48:26 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2453 Hi lazzarato, Are the emails being tagged as [-SPAM-] correctly? You can change the aggressiveness of the filter using the new controls so it might be worthwhile trying it on a more aggressive setting for a few days and see if the emails slow down again. Hi lazzarato,

Are the emails being tagged as [-SPAM-] correctly? You can change the aggressiveness of the filter using the new controls so it might be worthwhile trying it on a more aggressive setting for a few days and see if the emails slow down again.

]]> By: lazzarato http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2442 lazzarato Wed, 09 Apr 2008 19:07:05 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2442 With the introduction of Postini my spam had dropped to a few unwanted emails a week, now over the last week or so I'm back to half a dozen every day - it's just a waste of time and tiresome deleting this stuff all the time - what's changed? With the introduction of Postini my spam had dropped to a few unwanted emails a week, now over the last week or so I'm back to half a dozen every day - it's just a waste of time and tiresome deleting this stuff all the time - what's changed?

]]> By: orbrey http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2422 orbrey Mon, 07 Apr 2008 18:08:47 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2422 Hi Paul, Unfortunately what you're seeing is <a href="http://www.tuffmail.com/backscatter.php" rel="nofollow">backscatter</a>. This is caused by spammers using your email address as a return address on the emails that they send out. Unfortunately in this situation there is nothing we can do, although spammers do change these addresses fairly often. Hi Paul,

Unfortunately what you're seeing is backscatter. This is caused by spammers using your email address as a return address on the emails that they send out.

Unfortunately in this situation there is nothing we can do, although spammers do change these addresses fairly often.

]]> By: paul http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2421 paul Mon, 07 Apr 2008 17:36:52 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2421 I am getting more spam than ever -the new measures make no difference. This is in the last 3 weeks or so. They are all mail delivery failed messages, or mail delivery returned. Up to about 200 a day or so now. Two have just come in as I type. It's obviously physically impossible to sit there typing in addresses to blacklist when they change all the time. Whitelisting also just cannot work if you get more than a few emails from business people etc. Any suggestions from anyone at all.?! I am getting more spam than ever -the new measures make no difference. This is in the last 3 weeks or so. They are all mail delivery failed messages, or mail delivery returned. Up to about 200 a day or so now. Two have just come in as I type. It's obviously physically impossible to sit there typing in addresses to blacklist when they change all the time. Whitelisting also just cannot work if you get more than a few emails from business people etc. Any suggestions from anyone at all.?!

]]> By: bobpullen http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/comment-page-1/#comment-2414 bobpullen Sat, 05 Apr 2008 17:52:45 +0000 http://community.plus.net/blog/2008/04/02/postini-anti-spam-update-taking-control-of-the-plusnet-spam-filters/#comment-2414 "I called the customer services team today and also spoke to your technical help people and neither of them seemed to know about the POSTINI quarantine service which has just started to send me quarantine emails today. How come? Is there room for a bit more staff training on this new service?" Mark, sorry about that. I personally ran the training sessions to support this new functionality so your comments surprise me somewhat. I'll take a look at the notes on your account and catch up with the individuals concerned to make sure they're educated accordingly. "I called the customer services team today and also spoke to your technical help people and neither of them seemed to know about the POSTINI quarantine service which has just started to send me quarantine emails today. How come? Is there room for a bit more staff training on this new service?"

Mark, sorry about that. I personally ran the training sessions to support this new functionality so your comments surprise me somewhat. I'll take a look at the notes on your account and catch up with the individuals concerned to make sure they're educated accordingly.

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