Chinster said:
March 11th, 2008 at 1:49 pm

Ummm, what about us lot who are already on it?

chrisc said:
March 11th, 2008 at 4:50 pm

Apologies for not making this clearer - the offer is also available to existing BBYW Pro customers who are happy to commit to a new 12 month contract.

The Ts & Cs have been updated to reflect this:

http://www.plus.net/residential/broadband/bbyw_pro.shtml

If you raise a ticket then I'll make sure you get your vouchers.

omar sharif said:
April 29th, 2008 at 2:34 am

i signed up for broadband your way pro and was promised by the sales guy in sheffield call centre or wherever it is, that i was eligible for the vouchers and i still have not recieved them.
quite upsetting to be honest

chrisc said:
April 30th, 2008 at 10:11 am

Hi Omar,

I've had a look at your account and you haven't raised a ticket to request the vouchers. I'll have a word with the sales guy involved to make sure they are telling customers the correct process.

Have a look at this page and raise a ticket by clicking the link in the 'stuff you need to know' section.

I'll get the vouchers ordered for you as soon as possible.

Chris.