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	<title>Comments on: End of Day: 23rd January</title>
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		<title>By: rock_the_night</title>
		<link>http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/comment-page-1/#comment-480</link>
		<dc:creator>rock_the_night</dc:creator>
		<pubDate>Thu, 24 Jan 2008 09:38:06 +0000</pubDate>
		<guid isPermaLink="false">http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/#comment-480</guid>
		<description>&quot;(Ed: How can you miss it on the Dev floor?)&quot;

There&#039;s always one... ;-) I just meant the pack should cover the &#039;softer&#039; aspects of working here as well as the tools needed to do the job.</description>
		<content:encoded><![CDATA[<p>"(Ed: How can you miss it on the Dev floor?)"</p>
<p>There's always one... <img src='http://community.plus.net/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />  I just meant the pack should cover the 'softer' aspects of working here as well as the tools needed to do the job.</p>
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		<title>By: petejackson</title>
		<link>http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/comment-page-1/#comment-479</link>
		<dc:creator>petejackson</dc:creator>
		<pubDate>Thu, 24 Jan 2008 09:23:32 +0000</pubDate>
		<guid isPermaLink="false">http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/#comment-479</guid>
		<description>Thanks Be3G. that&#039;s a fine explanation.  Basically, it&#039;s a visual depiction of relevant content, where the importance or popularity of a particular topic is shown by font size.   In our case each support page may be &#039;tagged&#039; with one or more words; such as &#039;broadband&#039; or &#039;router&#039; for example.  It&#039;s another way for us to try to make navigation to our help pages a bit more user-friendly.

Tag clouds are used on many websites these days; a good example being Flickr.

http://www.flickr.com/photos/tags/

Wikipedia has a good explanation about how tag clouds work here:

http://en.wikipedia.org/wiki/Tag_cloud</description>
		<content:encoded><![CDATA[<p>Thanks Be3G. that's a fine explanation.  Basically, it's a visual depiction of relevant content, where the importance or popularity of a particular topic is shown by font size.   In our case each support page may be 'tagged' with one or more words; such as 'broadband' or 'router' for example.  It's another way for us to try to make navigation to our help pages a bit more user-friendly.</p>
<p>Tag clouds are used on many websites these days; a good example being Flickr.</p>
<p><a href="http://www.flickr.com/photos/tags/" rel="nofollow">http://www.flickr.com/photos/tags/</a></p>
<p>Wikipedia has a good explanation about how tag clouds work here:</p>
<p><a href="http://en.wikipedia.org/wiki/Tag_cloud" rel="nofollow">http://en.wikipedia.org/wiki/Tag_cloud</a></p>
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		<title>By: Be3G</title>
		<link>http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/comment-page-1/#comment-478</link>
		<dc:creator>Be3G</dc:creator>
		<pubDate>Wed, 23 Jan 2008 22:09:10 +0000</pubDate>
		<guid isPermaLink="false">http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/#comment-478</guid>
		<description>To be honest, &#039;tag cloud&#039; isn&#039;t really particularly inaccessible jargon about computers, so you might&#039;ve been looking for something more complicated than it actually is. A &#039;tag&#039; is, like in real life, a short description used to describe something - in this case, it&#039;s a word or two used to describe support articles. (For a very simple example, an article about fixing broadband faults might have the tags &#039;broadband&#039; and &#039;faults&#039;.) &#039;Cloud&#039; then just refers to having a mass of the tags together in one big, well, cloud.

There is one &#039;techy&#039; aspect to this though which I suppose I should mention: the idea behind it is that more popular tags (i.e. tags used to tag a larger number of support articles) are made more prominent in the cloud; in this case it means they appear in a larger font size.</description>
		<content:encoded><![CDATA[<p>To be honest, 'tag cloud' isn't really particularly inaccessible jargon about computers, so you might've been looking for something more complicated than it actually is. A 'tag' is, like in real life, a short description used to describe something - in this case, it's a word or two used to describe support articles. (For a very simple example, an article about fixing broadband faults might have the tags 'broadband' and 'faults'.) 'Cloud' then just refers to having a mass of the tags together in one big, well, cloud.</p>
<p>There is one 'techy' aspect to this though which I suppose I should mention: the idea behind it is that more popular tags (i.e. tags used to tag a larger number of support articles) are made more prominent in the cloud; in this case it means they appear in a larger font size.</p>
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		<title>By: BobMilton</title>
		<link>http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/comment-page-1/#comment-477</link>
		<dc:creator>BobMilton</dc:creator>
		<pubDate>Wed, 23 Jan 2008 22:03:24 +0000</pubDate>
		<guid isPermaLink="false">http://community.plus.net/blog/2008/01/23/end-of-day-23rd-january/#comment-477</guid>
		<description>I tried to follow the link to &#039;tag cloud&#039;, to find out what it meant. I am afraid I just got completely puzzled. 
Please what is a &#039;tag&#039; ??
Perhaps the word cloud is appropriate, is it me that is clouded by the jargon, or is it someone whose head is in the clouds?
Why is it that when I try to get some information, I am always bedazzled by this continual use of words and phrases which do not mean very much to a non technical person. I am sorry I am thick but I don&#039;t understand you.</description>
		<content:encoded><![CDATA[<p>I tried to follow the link to 'tag cloud', to find out what it meant. I am afraid I just got completely puzzled.<br />
Please what is a 'tag' ??<br />
Perhaps the word cloud is appropriate, is it me that is clouded by the jargon, or is it someone whose head is in the clouds?<br />
Why is it that when I try to get some information, I am always bedazzled by this continual use of words and phrases which do not mean very much to a non technical person. I am sorry I am thick but I don't understand you.</p>
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