Comments on: Fasthosts Password Compromise http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/ News and Updates on the Community. Wed, 20 Aug 2008 11:23:36 +0000 http://wordpress.org/?v=2.5.1 By: Mark http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-4319 Mark Wed, 25 Jun 2008 17:57:41 +0000 http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-4319 Never be tempted to use Fasthosts. They are rubbish in everything they do. Whether it is just for one basic site, or like us a reseller with many, do not go near them. They will be more trouble than they are worth, with slow servers, bad idiotic support and terrible attitude to customer retention. Don't do it Never be tempted to use Fasthosts.

They are rubbish in everything they do.

Whether it is just for one basic site, or like us a reseller with many, do not go near them.

They will be more trouble than they are worth, with slow servers, bad idiotic support and terrible attitude to customer retention. Don't do it

]]> By: bobpullen http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-306 bobpullen Wed, 02 Jan 2008 14:30:16 +0000 http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-306 I did change my password after the compromise and haven't received one of these emails. I did change my password after the compromise and haven't received one of these emails.

]]> By: Peter Vaughan http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-240 Peter Vaughan Sun, 02 Dec 2007 02:32:26 +0000 http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-240 OH.. and not forgetting the fact that they reset all the MySQL /MSSQL database passwords resulting in many 1000s of websites which are now unusable until the letters with the control panel passwords arrive so people can actually log-in and change the password to something they know. OH.. and not forgetting the fact that they reset all the MySQL /MSSQL database passwords resulting in many 1000s of websites which are now unusable until the letters with the control panel passwords arrive so people can actually log-in and change the password to something they know.

]]> By: Peter Vaughan http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-239 Peter Vaughan Sun, 02 Dec 2007 02:28:00 +0000 http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-239 BUT.... if you are a fasthosts reseller like my company is, with loads of clients and potentially 100s of POP3 mail accounts, they have just caused one hell of a problem to deal with. Not only do I have to go through and change every POP3 password, I am likely to spend the next 2 weeks on the phone appeasing clients because they can't receive emails, talking clients through changing POP3 email clients and on the road visiting no end of sites. The fact that this was done with no warning just shows once again they have no consideration for resellers. The fact that they were compromised in the first place AND stored all their passwords in plain text was bad enough, now they are going to cost my company many 1000s pounds without any way to plan this change. So it may appear fine and dandy for individuals, its a right PITA for us resellers! BUT.... if you are a fasthosts reseller like my company is, with loads of clients and potentially 100s of POP3 mail accounts, they have just caused one hell of a problem to deal with. Not only do I have to go through and change every POP3 password, I am likely to spend the next 2 weeks on the phone appeasing clients because they can't receive emails, talking clients through changing POP3 email clients and on the road visiting no end of sites.

The fact that this was done with no warning just shows once again they have no consideration for resellers.

The fact that they were compromised in the first place AND stored all their passwords in plain text was bad enough, now they are going to cost my company many 1000s pounds without any way to plan this change.

So it may appear fine and dandy for individuals, its a right PITA for us resellers!

]]> By: James_H http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-235 James_H Fri, 30 Nov 2007 12:48:14 +0000 http://community.plus.net/blog/2007/11/30/fasthosts-password-compromise/#comment-235 Yup, unless they end up with the HMRC disks.... It also depends on what info they include on the letter with your password. Don't jump for joy, until you see if they also include a reminder of your username along with your new password. Yup, unless they end up with the HMRC disks....

It also depends on what info they include on the letter with your password.

Don't jump for joy, until you see if they also include a reminder of your username along with your new password.

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