Following on from some hints in the end of day posts we are now ready to launch some more improvements to the Manage My Mail tool. The changes will be made tomorrow morning.
The idea behind this is to allow you, the customers, to add new address without having to understand the difference behind a mailbox, redirect or alias.
After some user testing it was decided the easiest way to achieve this goal was to introduce a wizard. The choices you make going through the wizard will automatically create the correct type of email address and then take you to a confirmation screen with any details you may need.
The first screen you see when logging in to the Manage My Mail area will now be a summary of all the email addresses you currently have, similar to this:-
Click the image for a clearer view of the page.
This should make it easier to control your existing addresses as well as create new ones.
Hopefully this will make your life easier when using our email system.
Thanks for reading.
Chris
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We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.
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