Monday 12th May 2008

End of Day: 28th September

September 28th, 2007 at 17:25 by Colin

It’s Friday today… and the end of another busy Month (and Quarter) at PlusNet. If you’re thinking the End of Day is a bit early tonight, then you’d be correct… More…

1 Comment »

PlusNet win the Cup!

September 28th, 2007 at 10:55 by chrisc

After weeks and weeks of hard training and tactical planning the PlusNet team headed off to Wembley for the annual ISPA 5-a-side championships yesterday.. More…

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End of Day: 27th September

September 27th, 2007 at 18:51 by Colin

Today has seem to be a slightly strange day in PlusNet towers, with some of our staff participating in the ISPA football tournament.. More…

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Viruses and Malware - The Scourge of the New Generation

September 27th, 2007 at 18:26 by Dave Tomlinson

Of great concern to many I’m sure is the subject of viruses and malware. A huge percentage (estimates of 80% or more) of all emails are now spam; the majority of which is being sent out from zombie machines or botnets

that have been infected with trojans unbeknownst to their owners.

One scary quote:

“It has been estimated that up to one quarter of all personal computers connected to the internet are part of a botnet.” More…

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PlusNet wins another award!

September 27th, 2007 at 11:26 by James

All of us here at PlusNet are ecstatic to announce that we have won another award!

Custom PC Magazine have just declared the winners of their annual awards and we are very proud to announce that they have awarded us with the grand title of Best Internet Service Provider.

For those Custom PC readers out there, you may have also noticed that there’s an article included about Broadband Your Way Pro, our recently released product, tailored towards our gaming community. Ensuring that Gaming and VoIP traffic is given the highest possible priority on our network will allow optimal ping times throughout the day.

We’re naturally euphoric about winning our latest award as it reinforces what we set out to do in our Plans for 2007 mission statement and shows the commitment that we are making to provide the best technical and customer support in the industry.

We will of course strive to add even more trophies to our cabinet, and maintain our investment to ensure that our standards continue to improve further.

No Comments »

PlusNet wins another award!

September 26th, 2007 at 17:25 by James

All of us here at PlusNet are ecstatic to announce that we have won another award!

Custom PC Magazine have just declared the winners of their annual awards and we are very proud to announce that they have awarded us with the grand title of Best Internet Service Provider.

For those Custom PC readers out there, you may have also noticed that there’s an article included about Broadband Your Way Pro, our recently released product, tailored towards our gaming community. Ensuring that Gaming and VoIP traffic is given the highest possible priority on our network will allow optimal ping times throughout the day.

We’re naturally euphoric about winning our latest award as it reinforces what we set out to do in our Plans for 2007 mission statement and shows the commitment that we are making to provide the best technical and customer support in the industry.

We will of course strive to add even more trophies to our cabinet, and maintain our investment to ensure that our standards continue to improve further.

8 Comments »

End of Day: 26th September

September 26th, 2007 at 17:06 by Chris

Welcome one and all back to the EOD, this should hopefully give you a glimpse into the world that is PlusNet. More…

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We’re going to Wembley!

September 26th, 2007 at 16:07 by James

Sadly not all of us, but the select chosen few will be travelling to Wembley tomorrow to represent PlusNet in the ISPA (Internet Service Providers Association) Charity Football Cup..  More…

3 Comments »

End of Day: 25th September

September 25th, 2007 at 17:51 by James

So, it’s September 25th. Exactly 10 years ago today the British Trust SCC car, driven by Andy Green, sets a new world record land speed record of 714.44 mph in the Black Rock Desert in Nevada.. More…

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Customer Satisfaction: September 2007

September 25th, 2007 at 11:32 by Chris

The purpose of the Customer Feedback Survey is to facilitate a better understanding of what our customers think of the service they receive from the Customer Support Centre (CSC).
Customer feedback will be utilised to identify areas for improvement within the department, it also provides a feedback mechanism on the performance of individual agents.

More…

2 Comments »

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