Comments on: Broadband Speed Faults: How to diagnose? http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/ News and Updates on the Community. Fri, 05 Sep 2008 05:01:26 +0000 http://wordpress.org/?v=2.5.1 By: Martin http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5219 Martin Tue, 05 Aug 2008 16:44:06 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5219 I've tried http://www.speedtester.bt.com/ and http://test.speedtester.bt.com/, but all I get is a message - "You do not have Java applets enabled in your web browser." Java applets are enabled in IE6 (Win XP), and I have the latest version. Any ideas? I've tried http://www.speedtester.bt.com/ and http://test.speedtester.bt.com/, but all I get is a message - "You do not have Java applets enabled in your web browser."

Java applets are enabled in IE6 (Win XP), and I have the latest version. Any ideas?

]]> By: Kelly Dorset http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5174 Kelly Dorset Tue, 05 Aug 2008 08:32:33 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5174 That isn't right. Do you have a fault ticket open with us? That isn't right. Do you have a fault ticket open with us?

]]> By: Brian Homer http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5173 Brian Homer Tue, 05 Aug 2008 06:44:23 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-5173 Interesting but as someone else said not of much help if like me you are getting between 130 and 230 kpbs download. As far as I am concerned thats not Broadband. Interesting but as someone else said not of much help if like me you are getting between 130 and 230 kpbs download. As far as I am concerned thats not Broadband.

]]> By: Steve Bottomley http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4421 Steve Bottomley Tue, 01 Jul 2008 19:44:01 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4421 Excellent review. Please note the BT test website URL has changed to; http://test.speedtester.bt.com/ Excellent review. Please note the BT test website URL has changed to;
http://test.speedtester.bt.com/

]]> By: Adam http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4390 Adam Fri, 27 Jun 2008 23:16:17 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4390 As a 'normal' person, this gibberish makes little sense to me, and I am not interested in the technicalities of providing me with the internet connection that I am paying for. I am not paying PlusNet for the privilege of diagnosing their faults, or anyone else's! I pay PlusNet for up to 8MB, and get less than 1MB, that's stealing in my view. If I bought up to 8 cans of beans, or up to 8 pairs of socks, and didn't even get one, then I would be just as angry and disappointed! PlusNet blame BT, however my previous four providers also blamed BT for my getting between 1.5MB and 3.5MB when I was paying for 8MB. PlusNet are the worst provider I have had yet. I am totally bored with these crooks blaming each other, when all I want is what I am paying for, or something even close to it! As a 'normal' person, this gibberish makes little sense to me, and I am not interested in the technicalities of providing me with the internet connection that I am paying for. I am not paying PlusNet for the privilege of diagnosing their faults, or anyone else's! I pay PlusNet for up to 8MB, and get less than 1MB, that's stealing in my view. If I bought up to 8 cans of beans, or up to 8 pairs of socks, and didn't even get one, then I would be just as angry and disappointed! PlusNet blame BT, however my previous four providers also blamed BT for my getting between 1.5MB and 3.5MB when I was paying for 8MB. PlusNet are the worst provider I have had yet. I am totally bored with these crooks blaming each other, when all I want is what I am paying for, or something even close to it!

]]> By: John http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4166 John Tue, 17 Jun 2008 20:58:26 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-4166 Unfotunatly I was directed here from my metronet account and the "see this here" link takes me to the plus net login screen and not my profile. I am supposed to be on adslmax thro' metronet, but the BT speed test result screen does not show this. Unfotunatly I was directed here from my metronet account and the "see this here" link takes me to the plus net login screen and not my profile. I am supposed to be on adslmax thro' metronet, but the BT speed test result screen does not show this.

]]> By: Ian http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-3403 Ian Sat, 10 May 2008 20:10:23 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-3403 How about some guidance on what sync speed should be expected for a given line length and/or line attenuation? I understand of course that not all lines are created equal, but some typical figures would be very helpful. I'd particularly like some guidance on what PlusNet would consider to be unacceptably poor speed for a given line (assuming of course faults with the customer's internal wiring are ruled out). How about some guidance on what sync speed should be expected for a given line length and/or line attenuation? I understand of course that not all lines are created equal, but some typical figures would be very helpful. I'd particularly like some guidance on what PlusNet would consider to be unacceptably poor speed for a given line (assuming of course faults with the customer's internal wiring are ruled out).

]]> By: thecowenfamily http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-1518 thecowenfamily Sat, 16 Feb 2008 22:02:36 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-1518 Pity the pic links are broken:-( Pity the pic links are broken:-(

]]> By: James http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-902 James Wed, 23 Jan 2008 17:10:16 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-902 Hi Fishter, Sadly there isn't an equivalent to the BT Speedtetser for our LLU customers. However you are of course perfectly welcome to use our speed test over at http://mybroadbandspeed.co.uk James Hi Fishter,

Sadly there isn't an equivalent to the BT Speedtetser for our LLU customers. However you are of course perfectly welcome to use our speed test over at http://mybroadbandspeed.co.uk

James

]]> By: fishter http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-901 fishter Wed, 16 Jan 2008 21:07:53 +0000 http://community.plus.net/blog/2007/07/02/broadband-speed-faults-how-to-diagnose/#comment-901 Is there a similar tool to speedtester for those of us who are unbundled? Is there a similar tool to speedtester for those of us who are unbundled?

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