Comments on: Logged Faults Process Update http://community.plus.net/blog/2007/05/21/logged-faults-process-update/ News and Updates on the Community. Fri, 21 Nov 2008 00:40:17 +0000 http://wordpress.org/?v=2.5.1 By: The Customer Support Centre - Blog Archive » More Fault Improvments http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1070 The Customer Support Centre - Blog Archive » More Fault Improvments Tue, 19 Jun 2007 17:25:07 +0000 http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1070 [...] on from Keiths May update on the Logged Faults Process, we have pressed forward and continued to drive this process and its [...] [...] on from Keiths May update on the Logged Faults Process, we have pressed forward and continued to drive this process and its [...]

]]> By: Be3G http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1069 Be3G Mon, 21 May 2007 18:20:54 +0000 http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1069 Ahh fair enough - I got the impression that the statement about PN being below average was just taken from the figures. :) Ahh fair enough - I got the impression that the statement about PN being below average was just taken from the figures. :)

]]> By: James http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1068 James Mon, 21 May 2007 16:16:01 +0000 http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1068 That's an extremely good pedantic comment ;) However, if it were the case BT wouldn't have told us that we were below the average which would lead me to suspect that they were referring to 0.10%. That's an extremely good pedantic comment ;)
However, if it were the case BT wouldn't have told us that we were below the average which would lead me to suspect that they were referring to 0.10%.

]]> By: Be3G http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1067 Be3G Mon, 21 May 2007 15:34:43 +0000 http://community.plus.net/blog/2007/05/21/logged-faults-process-update/#comment-1067 Just one pedantic point/thought: if BT's published fault rate says '0.1%' and not '0.10%', then PlusNet could be above or below that - 0.1% could mean anything from 0.05% to 0.14999999%. Just one pedantic point/thought: if BT's published fault rate says '0.1%' and not '0.10%', then PlusNet could be above or below that - 0.1% could mean anything from 0.05% to 0.14999999%.

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