Following customer feedback at our open day and discussion with the PlusNet Usergroup, we are pleased to announce that from yesterday we have introduced geographical contact numbers to contact our support centre. We feel that this will offer additional benefits to our customers who can take advantage of free minutes included in their phone packages, including our own Home Phone service.

The 0845 contact numbers will continue to run alongside the new numbers and we hope that this will ensure that it is even easier to contact our support team by phone, should you need to. Our websites have already been updated with these new numbers.

For your reference, the new support numbers are as follows :-

Plusnet Support 0114 2965198
PlusNet Business 0114 2965182
PlusNet Faults 0114 2965188

F9 Support 0114 2965197
F9 Business 0114 2965180
F9 Faults 0114 2965186

Free-Online Support 0114 2965199
Free-Online Business 0114 2965179
Free-Online Faults 0114 2965183

As always, we value your feedback and comments and hope that you find the new contact numbers a helpful addition should you ever need to contact us.

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This entry was posted by Liam on Friday, May 11th, 2007 at 12:01 pm and is tagged with and is posted in the category Customer Services. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.